Job/Soft skill training

Health insurance

Cafeteria

Office gym

Professional degree assistance

Child care facility

Office cab/shuttle

Free meal

International/On-site exposure

Rewards & recognition

Relocation bonus

Gym membership

WFH setup

Joining bonus

Performance bonus

SBI Cards & Payment Services Reviews by Employees

Branch Relationship Executive

Sales Executive

Relationship Executive

Team Lead

Senior Executive

Area Sales Manager

Branch Relationship Manager

Assistant Manager

Executive

Manager

MIS Executive

Associate

Relationship Manager

Back Office Executive

DIP Executive

Customer Service Executive

Sales Team Leader

Sales Trainer

Operations Executive

Collections Manager

Senior Manager

Trainer

Telecaller

Regional Sales Manager

Unit Manager

Business Development Manager

Senior Sales Executive

Area Collection Manager

Sales Officer

Fraud Analyst

Assistant Vice President

Customer Care Executive

Sales Manager

Seles Executive

Credit Card Sales Executive

Branch Executive

Telecalling Executive

Business Development Executive

Assistant Manager Collections

Sales

Banking Executive

Team Manager

Business Relation Executive

Senior Executive Operations

Senior Customer Service Executive

Branch Sales Executive

Area Training Manager

Relationship Officer

Collections Executive

Agency Collection Manager

Data Entry Operator

Unit Sales Manager

Credit Card Executive

Back end Executive

Underwriter

Customer Support Executive

Quality Analyst

Training Manager

Operations Manager

Team Lead Operations

Sales Associate

Supervisor

Deputy Vice President

Credit Executive

Senior Relationship Executive

Bank Relationship Executive

Executive Assistant

Senior Team Leader

Senior MIS Executive

Customer Service Associate

Business Relationship Manager

Assistant Manager Operations

Documentation Executive

Branch Development Manager

Senior Branch Relationship Executive

Area Manager

Process Associate

KYC Associate

Associate Vice President

Back Office Staff

Computer Operator

Deputy Manager

Senior Associate

Operations Associate

Marketing Manager

Senior Fraud Analyst

KYC Executive

Brand Executive

Debt Recovery Agent

Marketing Executive

Junior Relationship Executive

Project Manager

Credit Manager

Executive Officer

Agency Manager

Field Executive

Sales Training Manager

Branch Manager

Job Description About the company SBI Card is a leading pure-play credit card issuer in India, offering a wide range of credit cards to cater to diverse customer needs. We are constantly innovating to meet the evolving financial needs of our customers, empowering them with digital currency for seamless payment experience and indulge in rewarding benefits. At SBI Card, the motto 'Make Life Simple' inspires every initiative, ensuring that customer convenience is at the forefront of all that we do. We are committed to building an environment where people can thrive and create a better future for everyone. SBI Card is proud to be an equal opportunity & inclusive employer and welcome employees without any discrimination on the grounds of race, color, gender, religion, creed, disability, sexual orientation, gender identity, marital status, caste etc. SBI Card is committed to fostering an inclusive and diverse workplace where all employees are treated equally with dignity and respect which makes it a promising place to work. Join us to shape the future of digital payment in India and unlock your full potential. Whats In It For YOU SBI Card truly lives by the work-life balance philosophy. We offer a robust wellness and wellbeing program to support mental and physical health of our employees. Admirable work deserves to be rewarded. We have a well curated bouquet of rewards and recognition program for the employees. Dynamic, Inclusive and Diverse team culture. Gender Neutral Policy. Inclusive Health Benefits for all Medical Insurance, Personal Accidental, Group Term Life Insurance and Annual Health Checkup, Dental and OPD benefits. Commitment to the overall development of an employee through comprehensive learning & development framework. Role Purpose - Lead the Application Fulfilment Process at Regional Level (North, East, South & West) for Retails Sales Teams across Telecalling, POS / Strorefront, eApply Channels & SPRINT. - Lead field Curing process for KYC deficient onboarded customers through eKYC. Role Accountability - Drive achievement of application fulfilment, TAT & budget adherence targets for the assigned territory, managing a distributed team of permanent and contracted employees. - Monitor updation of pre-consented leads on Lead Managenent System by the team, which are fed into telecalling center databases. - Ensure adherence to internal policies and regulatory compliances, taking prompt corrective action in case of deviation. - Conduct re-verification of declined cases to gather necessary inputs for restarting them. - Track performance, quality and productivity metrics related to fulfilment processes to prepare periodic MIS reports and identify enhancement opportunities. - Drive adoption of new tools/ processes in the team/region to improve efficiencies and save costs. - Support implementation of process related changes to check potential frauds & data leakages in assigned territory. Measures of Success - Fulfilment Ratio of applications (% of total). - Cost of Fulfillment per application. - NFTE Productivity Target & Fulfilment TAT. - New Accounts Generation for OLA & Paytm. - RTB % for OLA & Paytm dispatched applications. - Post fulfilment approval rate for OLA & Paytm. - Fulfilment & new accounts generation of OLA & Paytm applications. - Fulfilment Ratio of STP (Sprint) Applications. - Fulfilment Ratio of Add-on Appointments. - Count of OVD Cases cured through eKYC. Technical Skills / Experience / Certifications - Knowledg of credit card sales, distribution, and fulfillment process. Competencies critical to the role - Stakeholder Management. - Result Orientation. - Process Orientation. - Detail Orientation. Qualification Graduate/PG (Preferrably) from any recognized and reputed Institute. Preferred Industry BFSI/Telecom/Any retail sales FMCG, CD etc.

Chennai

SBI Card - Regional Manager - Fulfillment 

Job Description for SBI Card - Regional Manager - Fulfillment  in SBI Card in  Chennai for (3-6) years of experience. Apply Now!

SBI Card - Regional Manager - Fulfillment  | iimjobs.com