Job/Soft skill training

Health insurance

Cafeteria

Office gym

Professional degree assistance

Child care facility

Office cab/shuttle

Free meal

International/On-site exposure

Rewards & recognition

Relocation bonus

Gym membership

WFH setup

Joining bonus

Performance bonus

SBI Cards & Payment Services Reviews by Employees

Branch Relationship Executive

Sales Executive

Relationship Executive

Team Lead

Senior Executive

Area Sales Manager

Branch Relationship Manager

Assistant Manager

Executive

Manager

MIS Executive

Associate

Relationship Manager

Back Office Executive

DIP Executive

Customer Service Executive

Sales Team Leader

Sales Trainer

Operations Executive

Collections Manager

Senior Manager

Trainer

Telecaller

Regional Sales Manager

Unit Manager

Business Development Manager

Senior Sales Executive

Area Collection Manager

Sales Officer

Fraud Analyst

Assistant Vice President

Customer Care Executive

Sales Manager

Seles Executive

Credit Card Sales Executive

Branch Executive

Telecalling Executive

Business Development Executive

Assistant Manager Collections

Sales

Banking Executive

Team Manager

Business Relation Executive

Senior Executive Operations

Senior Customer Service Executive

Branch Sales Executive

Area Training Manager

Relationship Officer

Collections Executive

Agency Collection Manager

Data Entry Operator

Unit Sales Manager

Credit Card Executive

Back end Executive

Underwriter

Customer Support Executive

Quality Analyst

Training Manager

Operations Manager

Team Lead Operations

Sales Associate

Supervisor

Deputy Vice President

Credit Executive

Senior Relationship Executive

Bank Relationship Executive

Executive Assistant

Senior Team Leader

Senior MIS Executive

Customer Service Associate

Business Relationship Manager

Assistant Manager Operations

Documentation Executive

Branch Development Manager

Senior Branch Relationship Executive

Area Manager

Process Associate

KYC Associate

Associate Vice President

Back Office Staff

Computer Operator

Deputy Manager

Senior Associate

Operations Associate

Marketing Manager

Senior Fraud Analyst

KYC Executive

Brand Executive

Debt Recovery Agent

Marketing Executive

Junior Relationship Executive

Project Manager

Credit Manager

Executive Officer

Agency Manager

Field Executive

Sales Training Manager

Branch Manager

Role Purpose: - Responsible for the management of all collections processes for allocated portfolio in the assigned CD/Area basis targets set for resolution, normalization, rollback/absolute recovery and ROR. Role Accountability: - Conduct timely allocation of portfolio to aligned vendors/NFTEs and conduct ongoing reviews to drive performance on the business targets through an extended team of field executives and callers. - Formulate tactical short term incentive plans for NFTEs to increase productivity and drive DRR. - Ensure various critical segments as defined by business are reviewed and performance is driven on them. - Ensure judicious use of hardship tools and adherence to the settlement waivers both on rate and value. - Conduct ongoing field visits on critical accounts and ensure proper documentation in Collect24 system of all field visits and telephone calls to customers. - Raise red flags in a timely manner basis deterioration in portfolio health indicators/frauds and raise timely alarms on critical incidents as per the compliance guidelines. - Ensure all guidelines mentioned in the SVCL are adhered to and that process hygiene is maintained at aligned agencies. - Ensure 100% data security using secured data transfer modes and data purging as per policy. - Ensure all customer complaints received are closed within time frame. - Conduct thorough due diligence while onboarding/offboarding/renewing a vendor and all necessary formalities are completed prior to allocating. - Ensure agencies raise invoices timely. - Monitor NFTE ACR CAPE as per the collection strategy. Measures of Success: - Portfolio Coverage. - Resolution Rate. - Normalization/Roll back Rate. - Settlement waiver rate. - Absolute Recovery. - Rupee collected. - NFTE CAPE. - DRA certification of NFTEs. - Absolute Customer Complaints. - Absolute audit observations. - Process adherence as per MOU.

Telangana

SBI Card -  Assistant Manager - Agency Management -  Collection - South 

Job Description for SBI Card -  Assistant Manager - Agency Management -  Collection - South  in SBI Card in  Telangana for (3-5) years of experience. Apply Now!

SBI Card -  Assistant Manager - Agency Management -  Collection - South  | iimjobs.com