Description:

About the job

About Us

Crafting intelligent business solutions to increase productivity, automate workflows, adhere to compliances, and gain insights to make financial decisions.

Job Description

Job Summary :

- Seeking an experienced Project Manager to oversee project delivery within timelines, budget, and quality standards.

- Responsibilities include risk management, client communication, resource forecasting, and team training.

- Must excel in agile methodologies, client handling, and people management, with proficiency in tools like JIRA, azure devops and Confluence.

- A pivotal role focused on enhancing team performance, client satisfaction, and achieving organizational goals.

Responsibilities

Project management

- Understand the project domain, technical aspect/preferences and clients expectations on timeline, quality from product/project (conveyed by pre-sales/ gathered by PM ) , companys expectation on investment of time, money and resources.

- Plan the project in a way where it gets delivered on time, with optimum quality, within budget, with adequate and right skilled resources.

- Identify the risks involved in project, prepare plan to eliminate risks well in advance, ( depending on situation ) convey the risk factors to clients and present him the risks and assure that they will be mitigated, this way set the expectation of client

- Similarly, the identified issues should be resolved with the best possible way available (e.g STAR or any other methodology)

- Proactively manage project timeline, quality, budget and resource allocation.

- Define DoD for each product, complete all the scrum ceremonies and share the lessons learned based on retrospective meetings.

- Propose the changes in process or people or approach based on lessons learned to production head

- Inspect and adapt improved and new processes as per the organization need.

- Manage project escalation at your level by the best way possible

- Forecast the monthly productivity percentage based on pre-scheduled work and forecast the availability of resources with their skills set to the sales team, and ensure that as a fallback plan resources training and skills upgrade are planned and assigned.

- Weekly audit the capacity utilization and find the under utilized resources and plan for optimum utilization

Client handling

- Delivery exceptional experience in terms of communication( single point of contact ), UX , CX and quality of product to client

- Write and share the detailed documents about project plan, revised project plans (at interval), sprint release notes

- Work with client 2 sprints well in advance for gathering future requirements/priorities, documenting product roadmap and keeping client on the same page.

- Analyze change requests , convey the impact of CR on total project timeline to client, coordinate with the sales team for revision on the total budget due to CR

- Ensure the preliminary checks done success of clients demo

- Handle clients objections or demands

- Spot the opportunities for upsell and cross sell and share them to the production head/ sales team

- Ability to convince and consult the client for emphasis on robust & scalable architecture, devops from product management perspective.

People management

- Ensure the team is allocated the right tools and training ( technical training, scrum methodology ) to perform best of their skills.

- Maintain the skills matrix each quarter and identify ways to improve skills, forecast the training plan to HR

- Review the need for for training, career path counseling, upskilling, certification, soft skills improvement

- Timely perform quarterly review and assign goals based on organizations goal

- Arrange technical events like hackathons to enjoy the learning in a fun way.

- Keep team motivated

- Work with tools like JIRA, Confluence, TFS, Github,Basecamp

- Attend daily scrum with team and send weekly status updates to client

- Generate and review timesheets after project completion.

- Review time logs of employees on a weekly basis.

- Send warnings for any discrepancy.

- Provide improvement points to HR for performance improvement of team members in quarterly performance review meetings.

- Monthly reporting of productivity of your team to the production head.

Requirements

Skills:

- Excellent client-facing and internal communication skills

- Excellent written and verbal communication skills

- Should have the confidence to bring the best from the team and deliver quality for the clients.

- Solid organizational skills including attention to detail and multi-tasking skills.

- Must have knowledge of complete SDLC (software development life cycle)

- Strong problem-solving skills

- Ability to quickly grasp technical concepts and develop the appropriate test approach

- Experience in handling large/mid-size enterprise projects and all phases of the same in web development/mobile development/designing/testing

- Experience in working in an Agile environment

- Should have hands-on experience with project communication tools (e.g Basecamp or Trello) and project management tools like Jira, Azure DevOps.

- Bachelor of Engineering is mandatory