
Role Overview
- We are seeking an experienced Project Manager to lead the delivery and customization of Saras Pulse, our e-commerce-focused data analytics platform.
- This role is responsible for managing end-to-end project execution, client implementations, and custom solution delivery, ensuring that Saras Pulse meets the evolving needs of e-commerce clients.
- The ideal candidate will have a strong background in project management, data analytics, and e-commerce, with proven experience in leading cross-functional teams and delivering SaaS or analytics solutions.
Key Responsibilities:
Project Leadership:
- Oversee the planning, execution, and delivery of Saras Pulse implementations and customizations for
e-commerce clients.
- Define project scope, goals, deliverables, and timelines in collaboration with stakeholders.
- Manage multiple concurrent projects, ensuring they are delivered on time, within scope, and within budget.
Client Engagement & Customization:
- Gather and document client requirements for custom analytics, dashboards, and integrations.
- Coordinate the delivery of tailored solutions, ensuring alignment with client business objectives.
Cross-functional Collaboration:
- Facilitate communication between internal teams and external stakeholders, resolving conflicts and ensuring alignment on project goals.
Process & Quality Management:
- Ensure all deliverables meet quality standards and client expectations.
- Implement best practices in project management, data governance, and change management.
Performance Analysis & Reporting:
- Track key performance indicators (KPIs) such as project milestones, client satisfaction, and solution adoption.
- Provide regular updates to senior management and clients on project status and outcomes.
Required Skills & Qualifications
- Bachelors/Master's degree in Business, Computer Science, Engineering, or a related field.
- Strong understanding of e-commerce business processes, analytics platforms, and digital marketing concepts.
- Experience with project management methodologies (Agile/Scrum/Waterfall) and tools (e.g., Jira, Asana, MS Project).
- Proven ability to manage client relationships and deliver customized solutions.
- Excellent communication, organizational, and stakeholder management skills.
- Analytical mindset with the ability to interpret data and drive actionable insights.
- Experience working with cross-functional teams, including product, engineering, and analytics.
- Familiarity with data visualization, BI tools, and e-commerce platforms is a plus
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