SAP Program Director - FICO/MM - Textile/Retail Domain

Strategic Governance & Portfolio Management

- Define and enforce SAP project governance frameworks, methodologies (e.g., SAP Activate, Agile, Hybrid), and standards.

- Ensure all SAP projects align with the organization's Digital transformation roadmap.

- Oversee program interdependencies (e.g., integrations with CRM, HR systems, data migrations).

Value Realization Monitoring

- Establish clear, measurable Key Performance Indicators (KPIs) for value (ROI, process efficiency gains etc.), agree on targets with business stakeholders and the partner, and accurately measure the "As- Is" baseline before implementation start.

- Embed value realization activities into the project plan and partner reporting, regularly assessing leading indicators and actual performance against baselines in program status updates.

- Continuously monitor benefits realization, post- go- live performance, analyze deviations from expected value, and provide clear, consolidated reports to executive stakeholders on the benefits achieved.

PMO Leadership & Team Oversight

- Lead a team of SAP project managers, analysts, and coordinators within the PMO.

- Establish best practices, templates, and tools (e.g., RAID logs, RACI matrices, SAP Solution Manager integration).

- Conduct project health checks and audits to ensure compliance with SAP and organizational standards.

Stakeholder & Executive Alignment

- Act as the key liaison between C- level executives, business units, and IT leadership.

- Provide executive dashboards and reports on SAP program status, risks, and financials.

- Manage steering committee meetings and escalate critical issues.

Resource & Budget Management

- Optimize resource allocation (internal teams, SAP consultants, vendors).

- Control program- level budgets, vendor contracts, and licensing costs.

- Ensure cost efficiency while maintaining quality and timelines.

Risk & Compliance Management

- Implement enterprise risk management for SAP projects (e.g., data security, regulatory compliance - GDPR, SOX).

- Drive mitigation strategies for high- impact risks (e.g., custom code issues, change resistance).

- Ensure adherence to SAP recommended practices and minimize technical debt.

Change Management & Adoption

- Oversee organizational change management (OCM) strategies to drive user adoption.

- Align training programs, communications, and business readiness activities.

- Measure end- user satisfaction and address resistance.

Performance Monitoring & Continuous Improvement

- Define KPIs (e.g., project milestones, system performance, business benefits).