Samsara Shipping - Regional Commercial Head

- Drive business development initiatives and identify new opportunities for organizational growth.

- Develop and implement strategic sales plans aligned with company objectives and revenue targets.

- Identify new markets, customers, and business segments for expansion.

- Build strong relationships with clients, principals, and business partners to maximize business opportunities.

- Develop market penetration strategies to increase market share and profitability.

Commercial Operations & Revenue Management:

- Manage commercial activities and capacity allocation to optimize revenue realization.

- Monitor sales performance, profitability, and business growth across the region.

- Ensure effective execution of commercial strategies and operational plans.

- Drive pricing strategies, commercial negotiations, and customer contracts.

- Work towards maximizing business efficiency and improving commercial performance metrics.

Customer Relationship & Stakeholder Management:

- Manage customer support processes and ensure high levels of customer satisfaction.

- Coordinate effectively with principals, customers, and internal stakeholders for smooth business operations.

- Build long-term client relationships and ensure customer retention.

- Handle escalations and resolve business-related issues in a timely manner.

Leadership & Team Management:

- Lead, mentor, and motivate regional sales and commercial teams.

- Ensure implementation of management policies, processes, and business guidelines.

- Drive team performance through effective planning, monitoring, and execution.

- Foster a performance-driven and customer-centric culture within the team.

Brand Building & Strategic Initiatives:

- Enhance the brand value and market positioning of the organization.

- Represent the organization in business meetings, industry forums, and client discussions.

- Support leadership in strategic planning and regional business decision-making.

- Identify opportunities for process improvement and operational efficiency.

Desired Candidate Profile:

- Graduate in any discipline; MBA preferred.

- Proven experience in Business Development, Commercial Operations, or Sales Leadership roles.

- Prior experience in Import & Export, Shipping, Logistics, Freight Forwarding, or related industries preferred.

- Strong understanding of commercial operations, customer management, and market expansion strategies.

- Excellent presentation, communication, negotiation, and interpersonal skills.

- Strong leadership and team management capabilities.

- Ability to manage multiple stakeholders and drive business outcomes effectively.

- High level of professionalism, ownership, and business acumen.

Preferred Skills:

- Commercial Operations

- Business Development

- Commercial Sales

- Regional Sales Management

- Revenue Optimization

- Customer Relationship Management

- Strategic Planning