Product Manager
Description:
- Relentlessly drive for continual product improvements and deliver results that exceed quality expectations.
- Work closely with user experience and engineering teams to refine, test and build experiences.
- Analyze current business processes and make recommendations for improvement based on industry trends and professional business knowledge.
Responsibilities:
- Product Strategy and Planning: Define and execute the product strategy, aligning with overall business goals.
- Facilitate and manage the product lifecycle and continuously iterate to improve the product and be responsible for turning that complexity into a simple user experience.
- Drive the execution of the product lifecycle processes including product research, market research, competitive analysis, planning, positioning, roadmap development, requirements gathering and product launch.
- Presales Support: Collaborate with the sales team to understand client needs and contribute to the pre-sales process.
- Create compelling product presentations and collateral to support sales efforts.
- Product Development: Work closely with cross-functional teams, including development, design, and quality assurance, to bring products from concept to production.
- Create Epics and Stories into features, defined within the backlog platform (JIRA/Azure Board) and prioritization of these for the roadmap.
- Prioritize and manage the product backlog, ensuring timely delivery of features and enhancements.
- Integrate usability studies, customer feedback, research, and market analysis into product requirements to enhance customer satisfaction.
- Partner with stakeholders, delivery teams, customer experience product teams, development teams, and support teams to assess, initiate, prioritize, refine, and drive products and solutions.
- Client Engagement: Engage with clients to gather feedback, understand requirements, and ensure customer satisfaction.
- Act as a liaison between clients and internal teams to address any product-related issues.
- Performance Monitoring: Analyse product performance to understand key performance drivers and gaps including, but not limited to, product content, competitiveness, pricing, marketing and sales enablement.
Requirements:
- Bachelors degree in Technology, or a related field; MBA is a plus.
- Proven experience in product management within the IT services industry.
- Strong understanding of technology trends and the ability to translate them into product opportunities.
- Excellent project management and organizational skills.
- Exceptional communication, interpersonal and analytical abilities.
- Demonstrated success in driving product initiatives from concept to delivery.
- Familiarity with agile development methodologies.Didn’t find the job appropriate? Report this Job