Health insurance

Job/Soft skill training

Cafeteria

International/On-site exposure

Professional degree assistance

Course reimbursements

Annual leaves

WFH setup

Recreational activities

Mental health wellbeing

Gifts on festivals

Bahwan CyberTek Reviews by Employees

Software Engineer

Senior Software Engineer

Consultant

Senior Associate

Associate Consultant

Assistant Manager

Software Developer

Technical Lead

Senior Test Engineer

System Administrator

Associate

Software Trainee

HR Executive

Senior Functional Consultant

Project Manager

Senior Software Developer

Test Lead

Senior Consultant

Project Lead

Recruitment Executive

Management Trainee

Functional Consultant

Senior Systems Engineer

Business Development Executive

Senior Manager

UX Designer

Delivery Manager

Senior Recruitment Executive

Senior Support Engineer

Senior HR Executive

IT Lead

Senior Business Analyst

Business Analyst

Information Technology Recruiter

Executive Recruiter

As a Business Process Analyst in the Digital Transformation Office, the successful candidate will be enthusiastic about the opportunity to disrupt the industry and transform the business. The Business Process Analyst represents the interests of both internal and external customers. The ideal candidate will possess key skills in eliciting and translating customer feedback into functional capabilities and solutions that align with the overall strategy. They will help translate the business strategy into operational process design and will be decisive in making and communicating informed decisions. The andidate will have strong written and verbal communication skills and be comfortable presenting in front of large groups. They must quickly learn new software and technologies and possess excellent organizational, problem-solving, and troubleshooting skills. Key Responsibilities: - Gather and document business requirements, define scope, and perform map/gap analysis. - Serve as a conduit between business strategy/workstreams and technical/delivery teams, aligning business and development efforts. - Understand user needs and drive continuous improvement and efficient use of the Salesforce platform. - Collaborate with business and technical teams to define and design proposed solutions that meet requirements and adhere to platform and application design guidelines, strategies, and industry best practices. - Drive user adoption of Salesforce by supporting and training users. - Develop test plans and cases, conduct system integration testing, and perform user acceptance testing (UAT) to validate system functionality and performance. - Collaborate with business users, other process owners, cross-functional teams, IT resources, sector leads, and leadership to deliver solutions. - Track, monitor, and report project status using Jira software. - Set the structure and user story framework (epics, features, high-level stories), and provide user story acceptance criteria. - Identify impacts on downstream processes such as invoicing, provisioning systems, and revenue recognition. - Drive the breakdown of large solution requirements into an executable backlog. - Work closely with the delivery team to design and release new product features and capabilities as a member of the agile delivery team. - Support and generate release materials as necessary. - Participate in industry trade associations, technical working groups, seminars, and other relevant events. Required Qualifications: - 5-6 years of experience in Salesforce implementation and similar IT systems - Knowledge of industry sales processes such as Opportunity , quoting, Contract management, Pricing, discounts, approval structures, bundling, quoting, order management, billing, provisioning in general and in context of salesforce as well. - Understanding of Salesforce features and customization capabilities preferable. - Strong analytical skills to understand complex business processes and data. - Ability to manage project timelines, identify risks, and effectively report project status. - Excellent communication skills to articulate and convey information to business leaders and key stakeholders. - Problem-solving skills to identify issues and develop creative solutions. - Ability to learn new features and capabilities of the Salesforce platform and stay updated. - Understanding of relational databases, CPQ, Billing, CLM, ERP and product business rules and systems - Indepth Billing Knowledge - Understanding of system integration and ETL tools. - SME on SDLC principles, SOX Compliance IT General controls & IT Application controls (for Quote to Revenue process) Preferred Skills: - Bachelor's Degree in management,computer science/engineering. - Excellent communication skills - Experience, or good understanding, of agile methodology.

Anywhere in India/Multiple Locations

Salesforce Business Analyst - Digital Transformation Office 

Job Description for Salesforce Business Analyst - Digital Transformation Office  in BAHWAN CYBERTEK PRIVATE LIMITED in  Anywhere in India/Multiple Locations for (5-15) years of experience. Apply Now!

Salesforce Business Analyst - Digital Transformation Office  | iimjobs.com