Posted By
Bernice Castelino
National Head of Operations - Training, Sales and Recruitment. at Rapsys Technologies PTE LTD
Last Active: 03 December 2025
Posted in
IT & Systems
Job Code
1621940
Work Mode: Work From Office
Experience: 4+ years
About the Role
We are looking for a highly skilled Salesforce Business Analyst to join our team.
The ideal candidate will act as a liaison between business stakeholders and technical teams, ensuring that Salesforce solutions are aligned with organizational goals and processes.
This role requires strong analytical thinking, communication skills, and a solid understanding of the Salesforce platform.
Key Responsibilities
- Gather, analyze, and document business requirements from stakeholders.
- Translate business needs into Salesforce solutions and configurations.
- Collaborate with cross-functional teams to design and optimize workflows.
- Create detailed documentation, process maps, and user stories.
- Support system testing, UAT, and ensure smooth deployments.
- Monitor system performance and suggest improvements.
- Provide training and support to end-users on Salesforce functionalities.
Required Qualifications
- Bachelors degree in Computer Science, IT, Business Administration, or related field.
- 4+ years of proven experience as a Salesforce Business Analyst.
- Strong knowledge of Salesforce platform, features, and best practices.
- Proficiency in requirements gathering, documentation, and stakeholder management.
- Salesforce certifications (preferred).
- Excellent problem-solving, communication, and presentation skills.
Why Join Us
- Opportunity to work on impactful projects with cutting-edge CRM solutions.
- Collaborative work environment with growth opportunities.
- Be part of a team driving digital transformation in business processes
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Posted By
Bernice Castelino
National Head of Operations - Training, Sales and Recruitment. at Rapsys Technologies PTE LTD
Last Active: 03 December 2025
Posted in
IT & Systems
Job Code
1621940