Job Description - Sales Trainer (Insurance)

Position: Sales Trainer

Industry: Insurance

Experience: 6-8 Years

Location: Delhi / Mumbai / Kolkata

# Role Summary

We are seeking a dynamic and result-oriented Sales Trainer with a strong background in the Insurance industry. The incumbent will be responsible for designing, developing, and delivering training programs aimed at enhancing the sales capabilities, product knowledge, and overall performance of the sales force. The role requires expertise in training delivery, content creation, coaching, and performance improvement initiatives.

Key Responsibilities:

- Training Delivery

- Responsible for imparting classroom, virtual, and on-the-job training programs for sales teams.

- Conduct induction and onboarding training for new hires.

- Deliver product, process, sales, compliance, and behavioral training modules.

- Facilitate refresher training programs to enhance sales productivity and effectiveness.

- Conduct training need analysis (TNA) to identify skill gaps and development opportunities.

Content Creation & Training Design:

- Responsible for creating and updating training content, presentations, manuals, SOPs, e-learning modules, and learning aids.

- Develop engaging and interactive training materials aligned with business objectives.

- Design role plays, case studies, assessments, quizzes, and certification programs.

- Ensure training content remains updated with product, process, and regulatory changes.

Sales Capability Development:

- Coach and mentor sales teams on consultative selling, objection handling, customer engagement, and closing techniques.

- Support frontline managers in improving team performance through structured coaching interventions.

- Drive initiatives to improve sales conversion, productivity, and customer experience.

Performance Monitoring:

- Track training effectiveness through assessments, certifications, feedback, and business performance metrics.

- Analyze post-training performance and recommend improvement plans.

- Prepare and present training MIS, dashboards, and reports to management.

Stakeholder Management:

- Collaborate with Sales, Business Heads, Product Teams, and HR to identify training requirements.

- Partner with regional leadership teams to ensure training interventions align with business goals.

- Support organizational learning and development initiatives.

Desired Candidate Profile:

- 3-4 years of experience in Sales Training within the Insurance industry.

- Strong understanding of Life Insurance, General Insurance, Health Insurance, or Agency/Banca distribution channels.

- Proven experience in training delivery, facilitation, coaching, and content development.

- Excellent presentation, communication, and stakeholder management skills.

- Ability to influence and engage large audiences across different levels.

- Proficient in MS PowerPoint, Excel, and Learning Management Systems (LMS).