Sales Manager - Loan Against Property

Description:

It is a leading digital lending platform that provides quick, app-based personal loans to individuals, especially young professionals and first-time borrowers. The platform uses a fully online processapplication, verification, approval, and disbursalmaking it easy for users to access short-term and small-ticket credit. With a focus on flexible repayment options, simplified documentation, and fast processing, it aims to offer accessible credit solutions to people who may not have a traditional credit history.

Key Responsibilities:

1. Sales Strategy and Planning:

- Develop and execute a sales strategy to achieve business targets for Loan Against Property (LAP) products.

- Identify new business opportunities and market segments to expand the LAP portfolio.

- Collaborate with the Regional Sales Head to set sales targets and objectives for the team.

- Monitor market trends, competitor activities, and customer preferences to adjust sales strategies accordingly.

2. Team Management:

- Lead and manage a team of sales executives, providing guidance, training, and support to ensure their success.

- Monitor the performance of the sales team, conducting regular reviews and providing feedback for improvement.

- Conduct regular team meetings to discuss sales strategies, performance, and challenges.

- Participate in the recruitment, training, and onboarding of new sales executives.

3. Customer Relationship Management:

- Build and maintain strong relationships with key customers, real estate agents, and other stakeholders.

- Oversee the end-to-end sales process, ensuring a smooth and positive experience for customers.

- Handle escalated customer inquiries and issues, providing solutions and ensuring customer satisfaction.

- Ensure that the sales team provides accurate information about LAP products, terms, and conditions.

4. Business Development:

- Identify and cultivate relationships with potential partners, such as real estate developers and brokers, to drive business growth.

- Develop referral networks and establish partnerships to generate leads and increase market share.

- Participate in industry events, exhibitions, and networking activities to promote LAP products and the companys brand.

5. Operational Excellence:

- Ensure compliance with company policies, legal regulations, and industry standards in all sales activities.

- Optimize sales processes and tools to improve efficiency and effectiveness.

- Utilize CRM systems and other sales tools to track leads, manage customer interactions, and monitor sales performance.

- Collaborate with the credit and risk teams to ensure that loan applications meet the required criteria and standards.

6. Reporting and Documentation:

- Prepare and present regular reports on sales performance, including metrics such as loan disbursals, conversion rates, and revenue.

- Ensure accurate and timely documentation of all sales activities, customer interactions, and loan applications.

- Assist in the development of marketing materials, sales scripts, and other documentation to support the sales team.

7. Continuous Improvement:

- Stay updated on industry trends, mortgage products, and sales techniques.

- Identify opportunities for process improvements, including the implementation of new technologies or automation.

- Support the introduction of new sales initiatives and campaigns to drive business growth.

Qualifications:

Education: Master's or Bachelors degree in Business, Finance, or a related field preferred.

Experience: Minimum of 3 years of experience in sales, with at least 2 years in a leadership role, preferably within the mortgage, real estate, or financial services industry.

Skills:

- Strong leadership and team management skills.

- Excellent communication, negotiation, and interpersonal skills.

- Deep understanding of LAP products, mortgage lending, and real estate markets.

- Proficiency with CRM software and sales management tools.

- Analytical skills to interpret sales data and make informed decisions.

- Knowledge of relevant laws and regulations governing mortgage lending.