Sales Head / Business Head - Case Packaging & Tube Filling

LOCATION:

Bangalore

REPORTING TO:

Managing Director

Role Overview:

The Sales Head / Business Head will be responsible for driving revenue growth, market expansion, and customer satisfaction for the Case Packaging and Tube Filling divisions. This role involves strategic planning, sales execution, team leadership, and ensuring operational excellence while maintaining a strong customer-first approach.

1. Sales Strategy & Planning:

- Develop and implement sales strategies based on market analysis and business objectives

- Set sales targets and drive structured sales planning across divisions

- Identify growth opportunities and expansion strategies

2. Forecasting & Target Achievement:

- Lead forecasting and ensure achievement of sales targets for both Case Packaging and Tube Filling divisions

- Monitor sales performance and implement corrective actions where required

3. Project & Execution Management:

- Oversee project management to ensure timely execution and delivery

- Ensure customer satisfaction goals are consistently met or exceeded

4. Sales Process Optimization:

- Drive sales pipeline management and improve conversion ratios

- Ensure effective utilization of CRM systems

- Establish robust sales reporting mechanisms for performance tracking

5. Customer Acquisition & Relationship Management:

- Lead customer acquisition strategies and conversion initiatives

- Build and maintain strong relationships with new and key accounts

- Ensure long-term customer retention through a customer-first approach

6. Market & Competitor Analysis:

- Conduct market research to understand industry trends and customer needs

- Analyze competitor activities and develop strategies to maintain competitive advantage

- Collaborate with the service team to ensure best-in-class customer support

- Work closely with internal teams to align business goals and execution

8. Team Leadership & Development:

- Build, lead, and mentor high-performing sales teams

- Drive capability development through training and performance management

- Foster a culture of accountability, ownership, and high performance

9. Stakeholder Management:

- Act as the primary point of contact for key stakeholders including promoters, customers, and partners

- Communicate business strategies, updates, and performance metrics effectively

10. Performance Monitoring & KPIs:

- Define and track key performance indicators (KPIs)

- Analyze data to drive continuous improvement and informed decision-making

11. Continuous Improvement & Innovation:

- Promote a culture of innovation and continuous improvement

- Encourage new ideas, process enhancements, and business agility

12. Corporate Governance & Compliance:

- Ensure adherence to corporate governance standards and company policies

- Maintain transparency, accountability, and ethical business practices

Key Skills & Competencies:

- Strong strategic thinking and business acumen

- Proven leadership and team management capabilities

- Expertise in sales planning, forecasting, and execution

- Strong customer relationship and stakeholder management skills

- Analytical mindset with data-driven decision-making ability

- Excellent communication and negotiation skills

Experience & Qualifications:

- Bachelor's degree in Engineering / Business / related field (MBA preferred)

- Significant experience in sales leadership roles, preferably in capital equipment / industrial machinery

- Experience in selling to Pharmaceutical companies, Food/ FMCG sector

- Proven track record of achieving revenue targets and driving business growth

- Age - Approx 35 years

- Experience in handling multi-product or multi-division businesses

Success Metrics:

- Achievement of sales targets and revenue growth

- Customer acquisition and retention rates

- Sales pipeline health and conversion ratios

- Customer satisfaction levels

- Team performance and development

- Market share growth