Job Description: - Client Relationship Management: Build and maintain strong, long-lasting client relationships through regular communication and exceptional service. - Sales Management: Identify new business opportunities, upsell and cross-sell products/services, and achieve sales targets. - Customer Success: Ensure clients achieve their desired outcomes through our solutions, leading to high satisfaction and retention rates. - Account Strategy: Develop strategic account plans to drive client success and business growth. - Performance Tracking: Monitor and analyze key performance indicators (KPIs) to measure success and identify areas for improvement. - Problem Resolution: Address client issues promptly and effectively, ensuring a high level of client satisfaction. - Market Insights: Stay updated with the latest trends and developments in the eCommerce industry to provide informed recommendations to clients. - Collaboration: Work closely with internal teams including marketing, product development, and customer support to ensure a seamless client experience. - Education: Bachelors degree in business, Marketing, or a related field. Advanced degree is a plus competitive dynamics, and key players. - Customer Focus: Demonstrated ability to manage client relationships and deliver exceptional customer service. - Communication: Excellent verbal and written communication skills. - Analytical Skills: Strong analytical and problem-solving abilities. - Flexibility: Willingness to work the night shift to support international clients. - Tech Savvy: Proficiency with CRM software, eCommerce platforms, and other relevant tools. North America Shift Timings: 5.30 PM - 2.00 AM IST

Any Location

Bangalore

SalesDuo - eCommerce Account Manager 

Job Description for SalesDuo - eCommerce Account Manager  in Amberpass in  Any Location Bangalore for (0-3) years of experience. Apply Now!