- Build and nurture long-term multi-functional and multi-level relationships with decision-makers and influencers within client organizations, serving as the primary point of contact for their needs.

- Open doors, Identify and pursue new business opportunities within existing accounts, including upselling and cross-selling fragrance solutions.

- Conduct regular account reviews and performance analysis, presenting insights and

recommendations to both clients and internal stakeholders.

Business Development and Pipeline Growth:

- Implement strategies and drive revenue growth by expanding the companys footprint within

assigned key accounts and identifying new high-potential clients.

- Track the number and value of opportunities in the pipeline and the percentage that convert to closed deals, reflecting both business development effectiveness and forecasting accuracy.

- Lead commercial negotiations, including pricing, contracts, and payment terms, ensuring win-win outcomes for both the company and clients.

- Develop and implement account plans in line with marketing and sales strategies to achieve business targets and takes responsibility of profitable growth of Fra business.

Market, Consumer Insights and Innovation:

- Monitor market trends, competitor activities, and emerging consumer preferences to inform

product development/R&D and align with client recommendations.

- Leverage industry insights to proactively identify opportunities for innovation and differentiation in the fragrance offerings.

- Drive customer led co-devt opportunities, leveraging capabilities & building the innovation pipeline.

Cross-Functional Leadership:

- Collaborate with internal teams-including technical, R&D, Marketing, and Supply Chain to ensure timely and high-quality delivery of products and services.

- Lead and mentor internal teams, fostering a results-driven and customer-focused culture.

- Coordinate cross-functional project teams to meet client requirements and deadlines, ensuring seamless execution from concept to delivery.

Client Satisfaction and Retention:

- Ensure exceptional client service by addressing issues proactively and exceeding client expectations.

- Implement best practices and continuous improvement initiatives based on client feedback and project learnings.

- Organize and participate in promotional activities, trade exhibitions, and industry events to strengthen client engagement and brand presence.

Reporting, Forecasting & Financial Management:

- Oversee sales forecasting, demand planning, and working capital management for the

assigned accounts.

- Travel for client meetings and market visits while maintaining detailed sales reports to track progress. Provide regular updates to senior management on account status, salesperformance,

and strategic initiatives.

- Manage account receivables, ensure timely collections, and minimize financial risks by working in collaboration with finance teams.

Knowledge and Qualifications

Education: MBA / Masters degree in Marketing, Sales, Business Administration, or a related field.

Experience: 10-12 years of experience in key account management, sales, or business

development within the fragrance or related industries.

- Proven track record of managing large corporate clients and delivering sustained business

growth.

- Strong relationships and network with large Fragrance key accounts in India.

- Strong negotiation, communication, and presentation skills.

- In-depth knowledge of the Indian fragrance market, consumer trends, and regulatory environment.

- Individual contributor with Leadership experience, and the ability to mentor and manage