Sales City Lead - eCommerce

About the Role:

As the Sales Head for Chennai, you will lead the city's sales operations and strategy, driving company's mission to digitally empower local sellers, restaurants, and small businesses. You will build, mentor, and scale a high- performing sales team focused on onboarding, retention, and sustainable revenue growth across the F&B and retail ecosystem.

Key Responsibilities:

- Own the city's sales strategy and revenue goals; build and execute plans to onboard and retain high- value partners.

- Lead, mentor, and motivate a city sales team through coaching, analytics, and performance tracking.

- Identify, onboard, and expand partnerships with restaurants, grocery stores, kiranas, and local brands.

- Cultivate strong relationships with key stakeholders, business associations, and community leaders to strengthen company's market presence.

- Analyze market intelligence and competitor insights to shape pricing, incentives, and expansion plans.

- Collaborate with Marketing, Operations, and Product teams for seamless partner experience and operational excellence.

- Track performance metrics - sales funnel, conversion, partner revenue, and retention - using data to optimize outcomes.

- Represent Company at city events, industry associations, and ecosystem engagements.

Requirements:

- Fluency in Tamil is mandatory for effective communication and on- ground leadership.

- 6-10 years of experience in B2B sales, account management, or city leadership roles (preferred: food- tech, e- commerce, or retail- tech sectors such as Swiggy, Zomato, Dunzo, Amazon).

- Proven track record in scaling city operations, managing large teams, and achieving sales targets.

- Strong understanding of Chennai's business landscape, merchant ecosystem, and customer trends.

- Excellent leadership, negotiation, and communication skills.

- Analytical approach with proficiency in CRM tools, dashboards, and performance analytics.

- High ownership, agility, and passion for building something impactful from the ground up.

Location: Chennai, Tamil Nadu