Manager -Talent Management

- The Manager - Talent Management will be responsible for executing and managing enterprise-wide recognition programs, ensuring seamless delivery, strong adoption, and operational excellence. This role will work closely with the Associate Director to translate strategic R&R frameworks into scalable, high-impact programs that drive a culture of appreciation.

- The role requires a detail-oriented and execution-focused professional who can manage stakeholders, drive program governance, and ensure effective utilization of recognition platforms, while continuously improving program effectiveness through insights and feedback.

Key Responsibilities :

Rewards & Recognition (R&R) Program Execution :

- Support the implementation of global and regional R&R frameworks aligned with organizational guidelines.

- Manage end-to-end execution of recognition programs.

- Ensure timely and accurate rollout of R&R cycles, including nominations, validations, and closures.

- Partner with HRBPs and business stakeholders to drive program awareness and participation.

Program Operations & Governance :

- Ensure adherence to R&R policies, processes, and governance standards across business units.

- Manage program documentation, trackers, and audit requirements.

- Monitor budget utilization and ensure alignment with allocated spends.

- Identify and resolve operational challenges to ensure seamless program delivery.

Platform Management & Adoption :

- Support the administration of R&R platforms (e.g., tool configuration, user management, issue resolution).

- Drive adoption of recognition tools by working with employees, managers, and HR teams.

- Coordinate with HR Tech teams for system enhancements, issue tracking, and upgrades.

Reporting & Insights :

- Track key metrics such as participation rates, recognition frequency, and program utilization.

- Generate regular dashboards and reports for internal stakeholders.

- Identify trends and provide inputs to improve program effectiveness and employee engagement.

Stakeholder Coordination :

- Act as a key point of contact for R&R-related queries from HRBPs and business teams.

- Support communication and socialization of R&R programs across functions.

- Collaborate with cross-functional teams (HR, Finance, Tech, Procurement) for smooth program execution.

Thematic Competencies :

1. Program Management & Execution Excellence :

- Strong ability to manage end-to-end execution of HR programs with high attention to detail.

- Ensures timelines, quality, and compliance are consistently met.

2. R&R Domain Understanding :

- Foundational knowledge of recognition programs and their impact on engagement and culture.

- Ability to operationalize different types of recognition frameworks effectively.

3. Stakeholder Coordination :

- Ability to work with multiple stakeholders across HR and business teams.

- Ensures alignment and responsiveness in program delivery.

4. Process Orientation & Governance :

- Strong process discipline with the ability to manage trackers, workflows, and audits.

- Focus on standardization and consistency across execution.

Skills Required :

1. Functional HR Skills (Core Domain Expertise)

- Rewards & Recognition Operations - experience in executing R&R programs (spot, peer-to-peer, tenure, etc.).

- Program Coordination - ability to manage multiple program cycles simultaneously.

- Policy Adherence - understanding of governance and compliance requirements in HR programs.

2. HR Tech & Digital Skills :

- Familiarity with R&R platforms (e.g., O.C. Tanner or similar tools).

- Basic understanding of HR systems and workflows.

- Comfort with tools like Excel and dashboards for tracking and reporting.

3. Analytical & Reporting Skills :

- Ability to track and interpret program metrics.

- Strong attention to detail in reporting and data validation.

- Capability to identify gaps and suggest improvements based on data.

4. Behavioral Skills :

- Stakeholder Management - responsive and collaborative approach.

- Execution Focus - strong ownership and ability to deliver within timelines.

- Communication Skills - clear and effective communication with internal stakeholders.

- Problem-Solving - ability to proactively identify and resolve operational issues.

5. Nice-to-Have Skills :

- Exposure to HR analytics or dashboarding tools (Power BI, Tableau).

- Experience working in global or multi-business unit environments.

- Understanding of employee engagement drivers through recognition.

Qualifications & Experience :

- 4-7 years of HR experience with exposure to Rewards & Recognition or HR program management.

- Hands-on experience in executing structured HR programs at scale.

- Familiarity with R&R tools/platforms is preferred.

- Strong organizational and coordination skills with high attention to detail.

- MBA/PGDM in Human Resources or equivalent.