Company Overview: GoodScore is a leading credit score management app that empowers over 5 million Indians to build their credit score to 750+. We are one of the youngest apps in the top 20 finance apps in India. Powered by RBI-authorized credit bureaus Experian and CRIF High Mark, GoodScore provides comprehensive credit monitoring and improvement solutions. Our app delivers personalized credit insights through detailed video analysis and step-by-step improvement plans. Users can regularly check their credit scores, access detailed reports, and receive expert guidance on managing their credit health. With GoodScore, users can conveniently track all loan and credit accounts in one place, set payment reminders for bills and EMIs, and maintain control over their credit health. A strong credit score through GoodScore opens doors to loan and credit card opportunities from India's top financial institutions. Based in Bengaluru, GoodScore is committed to financial education and empowerment, helping Indians achieve greater economic freedom through improved credit health. Key Responsibilities: 1. Client Relationship Management: - Develop and nurture trusted relationships with key clients including Banks, NBFCs, and FinTechs. - Act as a strategic partner for senior executives, fostering high levels of client satisfaction and engagement. Strategic Growth & Retention: - Take ownership of account growth, including upselling and cross-selling opportunities. - Proactively minimize churn through excellent relationship management and value delivery. 2. Account Operations: - Serve as the communication bridge between clients and internal teams. - Ensure timely resolution of client issues and manage escalations effectively. - Prepare and present regular progress reports, forecasts, and key account metrics. 3. Business Development: - Liaise with key decision-makers such as Business Managers, Risk Managers, and Product Managers to explore new business opportunities. - Identify client needs and propose tailored solutions to drive account expansion. 4. Service Excellence: - Work closely with internal teams to ensure seamless and high-quality delivery of services. - Maintain rigorous attention to detail in addressing client concerns and executing engagements. 5. Revenue & Collections: - Ensure timely invoicing and follow-up for payment collections. - Track financial performance of accounts and contribute to revenue goals. 6. Market Intelligence: Conduct detailed competition mapping to inform client strategy and internal planning. Qualifications: 1. Degree in Business, Finance, or a related field (MBA preferred) from a premier institute. 2. 3-6 years of experience in account management, preferably in financial services, FinTech, or enterprise SaaS. 3. Demonstrated ability to communicate, present, and influence credibly at all levels of the organization. 4. Proven track record of managing multiple accounts while paying strict attention to detail. 5. Strong problem-solving skills and ability to adapt in a fast-paced environment. Key Competencies: - Excellent interpersonal and communication skills - Strong analytical and organizational abilities - Client-focused mindset with a strategic outlook - Collaborative team player with a proactive approach - Ability to thrive in high-pressure, deadline-driven environments

Bangalore

Goodscore - Key Account Manager 

Job Description for Goodscore - Key Account Manager  in ARTHVIT 1809 TECH PRIVATE LIMITED in  Bangalore for (1-3) years of experience. Apply Now!