Role: - Establish a daily, weekly and monthly review rhythm with regional teams to drive customer experience and reliability. - Derive insights from ground, collaborate with cross functional teams and convert into business actions to solve structural operations problems - Identifying and reporting of Risks in operations spread across multiple geographies and work with respective functions to mitigate them - through policy, process and technology - Build low cost fulfillment models and induce frugality as a culture within teams - Quality focused and enable brand protection through best operations experience on the ground - Hire, mentor city/regional/zonal leadership across 50 cities scale to deliver operations excellence - Coach, Inspire and lead your team to success through regular feedback and training - Establish continuous improvement culture that drives high levels of reliability and customer experience. - Strategies operations road-map and create action plans to deliver business goals. Skill: - High level of ownership, execution rigor and design thinking - Ability to engage and influence people both within operations and cross functionally - Strong people management skills for large span management - Can think of both tactical and structural problem solving - Ability to build zonal and regional teams Experience: - 10-15 years of experience in operation roles from 2 consumer facing industries. Preferably a B.Tech with an MBA or equivalent - Should have built and lead large teams spread across geographies in operations (2K+ directly and indirectly), handled team of regional and City managers with sharp execution excellence - Experience of working in at least one fast paced startup environment

Delhi

Rupeek - Zonal Head/Associate Director - Operations 

Job Description for Rupeek - Zonal Head/Associate Director - Operations  in Rupeek Fintech Pvt Ltd in  Delhi for (10-15) years of experience. Apply Now!