RSM USI - Finance Operations Manager

We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, inclusive culture and talent experience and our ability to be compelling to our clients. Youll find an environment that inspires and empowers you to thrive both personally and professionally. Theres no one like you and thats why theres nowhere like RSM.

Job Summary:

The USI Finance Operations Manager leads and oversees a large Finance Operations team (100+ members) at its India location (USI) , responsible for successful operations of the firms Accounts Payables, Accounts Receivables and Billing Transactions including monitoring revenue recognition activities for the firm generated by the staff in USI.

- This role ensures timely and accurate processes, successful knowledge transfer from the US, and implementation of effective policies and procedures. The ideal candidate demonstrates strong leadership, operational excellence, and exceptional collaboration with US stakeholders to drive continuous improvement in Finance Operations.

Essential Duties:

- Manage Accounts Payable, Accounts Receivables, Billing and revenue recognition processes, ensuring accuracy and timely completion from USI.

- Coordinate monthly and annual billing, receivables and payable cycles to meet established targets. Analyze data and reports, identifying and resolving discrepancies promptly.

- Handle complex inquiries and client issues, ensuring client satisfaction and process efficiency and accuracy.

- Ensure compliance with firm policies and US billing regulations.

- Have strong connect with Finance Operations leaders at US for robust collaboration and communication.

- Drive automation and process efficiencies proactively.

- Knowledge Transfer & Process Excellence

- Coordinate and execute knowledge transfer from US teams to USI .

- Document, standardize, and enhance processes and procedures.

- Facilitate regular training sessions and knowledge-sharing initiatives.

- Continuously implement best practices for workflow improvement and operational accuracy.

Team Leadership & Talent Development:

- Directly manage, mentor, and develop a large team of specialists, leads and supervisors.

- Conduct ongoing performance management, career coaching, and skills development.

- Foster an inclusive, productive, and motivating team culture.

- Clearly communicate organizational goals, performance metrics, and development opportunities.

Stakeholder & Cross-Functional Collaboration:

- Establish strong working relationships with Finance Operations stakeholders , Functional Leads, and line-of-business stakeholders.

- Conduct regular meetings to discuss performance metrics and process improvement initiatives.

- Prepare and present detailed reports on payables, receivables, billing and revenue performance to global stakeholders.

Managerial Duties include:

- Ongoing performance management (goal setting, feedback, performance assessment)

- Skills development through training, mentoring, and exposure to diverse operational challenges.

- Monitoring productivity metrics, aligning individual performance with line-of-business and firm expectations.

- Providing long-term career coaching and professional development guidance.

- Driving automation and process efficiencies

Required Qualifications:

- Bachelors degree in Accounting, Finance, or related discipline; Masters or professional certification (CA,, CMA) preferred.

- Minimum 10 -12 years' relevant experience, including at least 5 years managing large teams (100+ members).

- Proven expertise in payables, receivables, billing, invoicing, and revenue recognition within professional services or related sectors.

- Proficiency in ERP systems (SAP, Oracle, Workday, Excel, and specialized billing software.

Essential Skills:

- Strong leadership, team management, and organizational skills.

- Excellent analytical, communication, and interpersonal capabilities.

- Adept in cross-cultural coordination and global stakeholder management.

- Demonstrable track record of process optimization, workflow automation, and operational improvement.

Preferred Attributes:

- Experience in Workday financials

- Experience managing global or offshore teams.

- Familiarity with US GAAP and revenue recognition standards (ASC 606).

- Certifications in Project Management

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