RSM - Senior Associate - Workforce Management

Description:

We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, inclusive culture and talent experience and our ability to be compelling to our clients. Youll find an environment that inspires and empowers you to thrive both personally and professionally. Theres no one like you and thats why theres nowhere like RSM.

The Business Applications practice at RSM assists clients to strategize and implement the right solutions at the right time to help fulfill their missions. Our Workforce Solutions team provides consulting services to optimize and implement UKG Pro Workforce Management (Workforce Dimensions. We are a rapidly growing team seeking a qualified professional with a project management skillset.

The selected individual will support the clients implementation as the Lead Consultant, responsible for discovery, requirements documentation, configuration, testing support and go-live of the clients WFM solution. An effective candidate must be a self-starter willing to work closely project leadership to achieve the desired future state solution.

Responsibilities:

- Serve as Lead Consultant for UKG Pro Workforce Management implementations

- Lead client discovery sessions and document functional and technical requirements

- Consult with client to develop best fit future state solution

- Collaborate with other solution consultants to configure and test client solution

- Lead solution development and solution review workshops

- Provide quality control over solution build and unit testing

- Support development of client test strategy, including test cases

- Proactively manage solution delivery risk and develop mitigation strategies

- Support clients through UAT, deployment and go live

- Work closely with UKG Pro consultants for joint UKG Pro/UKG Pro WRM implementations

- Collaborate seamlessly with cross functional consultants (i.e., UKG Pro) to deliver the optimal client solution

Primary Requirements:

- 3 or more years of UKG Workforce Management (Workforce Dimensions) experience. Workforce Central experience would be considered.

- Experience with UKG Workforce Management implementation methodology and process

- Experience with joint UKG Pro and Workforce Dimensions implementations is a plus

- A track record of effectively meeting client deliverables during software implementations

- A history of managing multiple projects at once and meeting multiple deliverables

- Proven success communicating with clients, uncovering their needs and developing best practice solutions

- Ability to lead and execute all phases of implementation including client discovery, requirements documentation, solution development, system configuration, testing and deployment

- Excellent verbal and written communication skills, and an ability to engage clients and vendors effectively during projects and implementations

- UKG implementation certifications preferred. We will provide access to all UKG certifications and training

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