RSM - Manager - Salesforce Solution Architect

Description:

We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, inclusive culture and talent experience and our ability to be compelling to our clients. Youll find an environment that inspires and empowers you to thrive both personally and professionally. Theres no one like you and thats why theres nowhere like RSM.

Salesforce Solution Architect Manager

Job Summary:

We are seeking a seasoned Salesforce Solution Architect at the Manager level to lead the design and delivery of scalable, high-impact Salesforce solutions across multiple clouds. This role is pivotal in translating complex business requirements into robust technical architectures, driving innovation, and mentoring cross-functional teams.

Key Responsibilities:

Solution Design & Architecture

- Lead end-to-end architecture across Sales Cloud, Service Cloud, and Experience Cloud.

- Design and implement solutions.

- Translate business needs into clear, actionable user stories, acceptance criteria, and detailed functional requirements.

- Lead Apex and Lightning Web Components (LWC) development, ensuring quality and performance.

- Enforce DevOps best practices including CI/CD, automated testing, and version control (e.g., Git).

- Guide configuration using declarative tools (Eg: Flows.).

Project Leadership

- Manage delivery across multiple workstreams, including Business Analysts, Developers, and Consultants.

- Conduct technical design sessions, estimate user stories, and oversee solution documentation.

- Ensure adherence to Salesforce best practices and platform limits.

Stakeholder Engagement

- Collaborate with business stakeholders, various internal teams, onshore teams, and technical teams to align architecture with business strategy.

- Provide thought leadership on Salesforce capabilities and roadmap.

Governance & Quality

- Conduct code reviews, compliance assessments, and performance audits.

- Maintain architectural standards and ensure data security and integrity.

Mentorship & Practice Development

- Coach junior architects and consultants.

- Contribute to internal accelerators, reusable assets, and IP development.

Required Qualifications:

- 11-14 years of experience in the Salesforce ecosystem, with at least 5 years in an architect role.

- Proven experience across multi cloud like Sales Cloud, Service Cloud, Experience Cloud.

- Additionally, Good to have experience in: Data Migration, Agentforce, CPQ, RCA, Data Cloud, MuleSoft.

- Strong understanding of Apex, Visualforce, Lightning Web Components, and Salesforce integration patterns.

- Required Certifications: Salesforce Administrator, Platform Developer I, Platform Developer II, Certified JavaScript Developer

- Salesforce certifications preferred: Application Architect, System Architect, CPQ Specialist, MuleSoft Architect.

- Excellent communication and stakeholder management skills.

Preferred Experience:

- Industry exposure in High-tech, TMT, SaaS, Manufacturing, or Professional Services.

- Experience with Lead-to-Cash lifecycle and Quote-to-Cash implementations.

Shift Timing: 2 PM to 11 PM IST

At RSM, we offer a competitive benefits and compensation package for all our people. We offer flexibility in your schedule, empowering you to balance lifes demands, while also maintaining your ability to serve clients. Learn more about our total rewards at https://rsmus.com/careers/india.html.

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