RK World Infocom - Team Leader/Key Account Manager

Team Leader - KAM(Key Account Manager)

Company Description:

RK World Infocom Private Limited is a prominent seller on India's largest e-commerce marketplace, specializing in various product categories such as Health & Personal Care, Grocery, Baby, and Beauty. With a customer base across 19000+ pin codes in India, we provide accessible products and services to a wide range of customers. We collaborate with over 3000 brands and support more than 600+ vendors.

Role Description:

- This is a full-time on-site role for a Sales Team Lead located in Bengaluru. The Sales Team Lead will be responsible for managing and leading a sales team, ensuring excellent customer service, analyzing sales data, communicating with clients, and driving sales growth.

- Make Impact: Be part of our aggressively growing Ecommerce team and make a valuable contribution while being a part of one of the most promising retail businesses in the country

- Working with a dynamic and youthful set of people, to build workplace policies that are at the forefront of innovation.

Key Responsibilities:

- Deliver sales targets for overall brand and individual hero products / categories

- Plan & Execute JBP (Joint Business Plan) with key brands for driving profitable sales growth

- Build relationships with brands and marketplace partners at multiple levels

- Analyzing consumer behavior and preferences and enabling 'hassle-free' consumer shopping experience

- Inspecting landing pages, product information, checkout options, and all other pertinent website-related systems to ensure their visual appeal, accuracy, and ease of use

- Monitoring, managing and owning Business operations and website content such as product listings, inventory updates, etc. and ensuring all product details are mentioned correctly, different payment options at checkout

- Analyzing sales-related data to predict future sales and stock requirements

- Closely coordinating with category team for planning all kinds of promotional campaigns

Required Competencies:

- You thrive on collaboration & enjoy working with a team to continuously improve processes

- Self-motivated and able to work independently as well as part of a team in a fast-paced environment with changing priorities

- Efficient at prioritizing tasks and staying organized

- Strong analytical & communication skills

- Minimum 3 years experience of managing a team size minimum 7-8 people

- Work experience with E-commerce, Quick commerce or early stage startups will be plus