Role Title: Business Growth Partner (BGP)

Function: E-commerce Operations - Business Growth

Location: Bangalore

About the Role:

As a Business Growth Partner (BGP), you will play a pivotal role in driving vendor performance, operational excellence, and business growth on the RK World platform. You will act as a bridge between brands and internal teams, ensuring smooth execution of daily operations, strong product availability, and continuous business improvement. This role offers exposure to vendor management, supply chain, catalogue operations, and business analytics, making it ideal for future business leaders in the E-commerce space.

Key Responsibilities:

- Manage end-to-end vendor operations - from inventory planning to ensuring timely stock availability at fulfilment centres, ensuring inventory health and optimal supply chain flow.

- Liaise with vendor teams to resolve inbound, catalogue, and data-related challenges.

- Coordinate across internal teams (ISM, VM, Ops, Finance, FC) for seamless business execution.

- Support new product launches and maintain accurate master data (pricing, attributes, cost transitions).

- Monitor and analyse key metrics like Fill Rate, ROOS, SWOOS, and NCNS, ensuring best-in-class performance.

- Work closely with brands to identify white spaces and strategic initiatives which can drive business growth.

- Align and drive annual joint business plans with vendors to ensure all key business objectives are being met.

- Publish vendor scorecards and assist in tracking performance against business goals.

- Facilitate regular supply chain connects, data reporting, and reconciliation with vendors.

- Take ownership of operational workstreams such as deal configurations, mixed MRP issues, and catalogue health.

- Drive process improvements and cross-team collaboration to enhance vendor satisfaction and business efficiency.

What You'll Learn:

- How to manage end-to-end E-commerce business operations.

- Data-driven decision-making in a fast-paced commercial environment.

- Cross-functional collaboration across supply chain, finance, and business growth teams.

- Vendor performance management and strategic execution.

Who Can Apply:

- MBA - Master's students (specialization in Operations, Supply Chain, Marketing, or General Management preferred).

- Strong analytical mindset with proficiency in Excel and data handling.

- Excellent communication and stakeholder management skills.

- Ability to work in a fast-paced, high-ownership environment.

Key Skills:

Analytical thinking - Vendor management - Data-driven decision-making - Excel proficiency - Communication - Problem-solving - Operational excellence

Why Join as a BGP?:

This role gives you end-to-end visibility into the business engine of an E-commerce platform - from supply chain planning to financial tracking - preparing you for future leadership roles in operations, category management, or business strategy.