Description:

Job Title: Head Human Resources (Hospitality & Pre-Opening Hotels).

Location: Hyderabad.

Industry: Hospitality / Hotels / Resorts / Wellness Retreats.

Company: Ridhira Group.

Reporting To: CEO / Managing Director.

Role Purpose:

The HR Head will lead the end-to-end human resources function for Ridhira Groups hospitality, resort, and hotel pre-opening projects, ensuring timely manpower planning, strong HR processes, compliance, and a high-performance service culture.

The role requires hands-on experience in hotel pre-openings, staffing, SOP implementation, and alignment with brand standards.

Key Responsibilities:

Pre-Opening HR & Manpower Planning:

- Lead HR pre-opening activities for hotels, resorts, wellness retreats, and hospitality projects.

- Create manpower budgets, staffing plans, and recruitment timelines aligned with project milestones.

- Drive bulk hiring, leadership hiring, and critical role onboarding before opening.

- Coordinate with Operations, Project, and Finance teams to ensure timely readiness.

Recruitment & Talent Acquisition:

- Manage end-to-end recruitment for hospitality roles: operations, F&B, housekeeping, front office, engineering, spa, sales, finance, and support functions.

- Build strong talent pipelines, vendor partnerships, hotel institutes, and referral programs.

- Ensure hiring strictly from hotel / hospitality background.

HR Policies, SOPs & Compliance:

- Implement HR policies, SOPs, service standards, and employee handbook aligned with hospitality norms.

- Ensure compliance with labour laws, statutory requirements, and hospitality regulations.

- Manage contracts, payroll coordination, attendance systems, and audits.

Training, Culture & Service Excellence:

- Drive induction programs, service culture training, grooming, and hospitality etiquette.

- Partner with department heads to roll out SOP trainings and pre-opening readiness programs.

- Build a strong guest-centric and performance-driven culture.

Performance Management & Employee Engagement:

- Design and manage PMS, KPIs, appraisals, and incentive structures for hotel staff.

- Lead employee engagement initiatives, grievance handling, and retention strategies.

- Manage disciplinary actions in line with hospitality best practices.

HR Operations & Leadership:

- Act as a strategic HR partner to the leadership and hotel operations team.

- Lead and mentor the HR team across multiple hospitality locations.

- Support expansion, new property launches, and ongoing operations.

Key Skills & Competencies:

- Strong exposure to hotel pre-openings and hospitality HR operations.

- Excellent recruitment, manpower planning, and stakeholder coordination skills.

- In-depth knowledge of hospitality labour laws and compliance.

- Ability to build service culture from scratch.

- Strong communication, leadership, and conflict management skills.

- Hands-on, operational, and execution-focused approach.

Qualifications & Experience:

- MBA / PGDM in HR / Hotel Management (preferred).

- 1218+ years of experience in hospitality / hotel industry only.

- Mandatory experience in multiple hotel or resort pre-openings.

- Experience with luxury hotels, resorts, wellness retreats preferred.

- Exposure to multi-property HR operations is an advantage.

Why Join Ridhira Group:

- Opportunity to lead HR from pre-opening to operations.

- Work on luxury hospitality & wellness projects.

- Strategic leadership role with long-term growth opportunities.