
Role & responsibilities:
- Analyze, design, and build new custom reports, dashboards, and surveys as required using standard Workday reporting functionality (Report Writer, Calculated Fields, BIRT).
- Identify areas of opportunity for automation and globalization, and provide high-quality analytics, reports, surveys, and dashboards to our leadership teams.
- Collaborate with stakeholders and translate business requirements into technical specifications, design, develop, test, and deploy in production.
- Manage the Workday upgrade and changes.
- Help maintain and support Workday security framework for the organization and look for opportunities to streamline the security roles and role assignments.
- Work with project teams on various Workday implementation and optimization projects.
- Document and build Standard Operating Procedures (SOPs) for the existing and new processes.
- Evaluate and update the Workday reporting catalogue to meet business requirements and establishing a program that builds reporting and analytics capability within the HR team.
- Support audit and compliance efforts and troubleshoot system and data issues.
- Look for opportunities to optimize and streamline the processes and partner with HR leaders in implementing changes.
- Support the business and reporting and analytics globally on Workday technology specific matters on a day-to-day basis.
- Assist with escalated inquiries regarding data, reporting, and dashboards.
- Train users on Workday reporting functions and available reports.
- Troubleshooting product configuration to resolve or provide optimal product configuration to meet customer business requirements.
- Help develop reporting governance structure naming convention, tagging, etc.
- Work on acquisitions to integrate new company from a technology standpoint.
- Develop a robust library of test scenarios for use when rolling out new processes or features.
- Advise stakeholders on best practices.
- Work with integration and cross-functional teams to resolve integration and data issues.
- Collaborate within the team in developing new processes as and when there is a dependency on multiple modules within Workday.
- Create and update One Point Lessons (OPL) that can be published as a reference document to initiate tasks or processes.
Preferred candidate profile:
- Master's Degree in computer science, HR, IT, or Business.
- 8+ years of overall experience.
- 4+ years of hands-on experience in Workday reporting tools and module including advance reporting and analytics, dashboards, calculated fields, and configuration experience (mandatory).
- 5+ years of professional experience working with data, reporting and analytics.
- Ability to develop and execute comprehensive reporting strategies aligned with business objectives and regulatory requirements.
- Ability to analyze complex data sets, identify trends, patterns and insights and translate them into recommendations for stakeholders.
- Experience managing reporting projects from conception to completion, including requirements gathering, planning, execution and documentation.
- Excellent analytical and technical skills with great attention to detail.
- Knowledge of human resources processes and best practices.
- Ability to maintain confidentiality and data accuracy when handling employee information.
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