Lead Eligibility and Benefits Verification operations, ensuring seamless processes and team development. Collaborate with teams to enhance service delivery and maintain high standards.
The candidate has to have Team Management experience. The person should reach out to the Insurance companies to check if the patients are eligible for the insurance.
Key Responsibilities :
- Manage operations of the benefits verification unit efficiently.
- Develop the team to enhance performance and growth.
- Train staff on best practices to ensure customer satisfaction.
- Analyze workflow to boost process quality and productivity.
- Implement team policies to foster motivation and retention.
Must-Haves :
- 8-10 years in US Healthcare RCM process
- 5+ years in team management
- Proven communication skills
- Experience working with Insurance and verification roles before.
Extra Information :
Good-to-have : Experience with US healthcare regulations
Good-to-have : Knowledge of Revenue Cycle Management
- Experience in leading cross-functional teams
- Strong analytical skills
- Excellent communication style
- Stakeholder management experience
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