Key Responsibilities:

Business Analysis:

- Gather, analyze, validate, and document business, functional, and technical requirements from clients and business stakeholders.

- Conduct requirement elicitation workshops, stakeholder interviews, brainstorming sessions, and business discussions.

- Prepare comprehensive Business Requirement Documents (BRD), Functional Requirement Documents (FRD), Software Requirement Specifications (SRS), User Stories, Use Cases, Acceptance Criteria, and Functional Specifications.

- Analyze existing business processes and identify opportunities for automation and process improvements.

- Create business process workflows, process maps, wireframes, and functional flow diagrams.

- Translate business requirements into clear and actionable functional requirements for development teams.

- Manage requirement traceability throughout the Software Development Life Cycle (SDLC).

- Evaluate change requests, perform impact analysis, and recommend appropriate solutions.

- Ensure functional requirements align with business goals and product strategy.

Stakeholder & Client Management:

- Work closely with clients, business users, product owners, and internal technical teams to understand business objectives.

- Facilitate requirement gathering sessions, solution walkthroughs, and product demonstrations.

- Communicate business requirements clearly to development and QA teams.

- Act as the primary liaison between business stakeholders and engineering teams during the project lifecycle.

- Build strong relationships with internal and external stakeholders through effective communication.

- Present functional solutions and obtain stakeholder approvals for business requirements.

Agile Business Analysis:

- Collaborate with Product Owners to refine and prioritize product backlogs.

- Prepare detailed user stories with well-defined acceptance criteria.

- Participate in Sprint Planning, Backlog Refinement, Sprint Reviews, and Retrospectives.

- Clarify business requirements throughout sprint execution.

- Support Agile teams by ensuring business priorities are accurately reflected in sprint deliverables.

- Assist in backlog grooming and feature prioritization.

Solution Analysis:

- Perform feasibility studies and gap analysis for new business requirements.

- Analyze functional impacts of proposed system enhancements.

- Work closely with architects and developers to validate technical feasibility.

- Understand application workflows, business rules, integrations, and system dependencies.

- Support solution design discussions from a functional perspective.

- Recommend process optimization and system enhancement opportunities.

Testing & User Acceptance:

- Prepare UAT scenarios, business test cases, and acceptance criteria.

- Coordinate User Acceptance Testing (UAT) with business users.

- Validate developed features against documented requirements.

- Review defects, prioritize business issues, and support resolution.

- Ensure delivered applications satisfy business expectations before production release.

- Support post-implementation validation and production issue analysis.

Documentation & Reporting:

- Prepare detailed functional documentation and process documentation.

- Maintain business requirement repositories and project documentation.

- Create workflow diagrams, use case diagrams, and functional process documentation.

- Develop reports, dashboards, and business analysis artifacts.

- Ensure documentation remains updated throughout the project lifecycle.

Required Skills:

Business Analysis:

- Requirement Gathering & Elicitation

- Business Process Analysis

- Functional Requirement Analysis

- Gap Analysis

- Requirement Documentation

- User Story Creation

- Acceptance Criteria Definition

- Business Process Mapping

- Use Case Development

- Workflow Analysis

- Change Request Analysis

- Root Cause Analysis

Functional Skills:

- Business Requirement Documents (BRD)

- Functional Requirement Documents (FRD)

- Software Requirement Specification (SRS)

- Functional Specifications

- Use Cases

- User Stories

- Process Flow Diagrams

- Wireframes (Basic Understanding)

- UML Diagrams (Preferred)

Agile & SDLC:

- Agile Methodology

- Scrum Framework

- Sprint Planning

- Backlog Refinement

- Sprint Reviews

- Retrospectives

- Software Development Life Cycle (SDLC)

- Requirement Traceability

Technical Skills:

- Basic SQL

- REST APIs

- JSON (Basic Understanding)

- Database Concepts

- System Integrations

- API Integrations

- Software Architecture (Basic Understanding)

- Web & Mobile Application Workflows

Tools:

- Jira

- Azure DevOps

- Confluence

- ClickUp

- Trello

Preferred Experience:

- 4-6 years of experience as a Business Analyst in software development projects.

- Experience working in IT Services, SaaS, ERP, CRM, HRMS, FinTech, Healthcare, or custom software development environments.

- Strong understanding of software application development and Agile delivery models.

- Experience working with cross-functional engineering and product teams.

- Exposure to enterprise applications and digital transformation initiatives is an advantage.

Desired Candidate Profile:

- Excellent analytical and problem-solving abilities.

- Strong verbal and written communication skills.

- Ability to understand complex business processes and translate them into functional solutions.

- Strong stakeholder management and presentation skills.

- Excellent documentation and organizational skills.

- Detail-oriented with the ability to manage multiple priorities.

- Collaborative mindset with the ability to work effectively across business and technical teams.

- Self-driven, proactive, and committed to delivering high-quality business solutions.