Our client is a well-established wellness brand operating at a significant scale, with a large and highly engaged user base across India and international markets. The brand is known for delivering structured, daily wellness experiences to millions of users globally. They are now looking to hire a Retention Marketing Manager to own and scale their lifecycle and engagement initiatives. Location: Gurugram (5 days Work From Office) Role Overview: In this role, you will be responsible for driving user retention, engagement, and lifetime value across the entire user lifecycle-from onboarding and active participation to renewals and reactivation. You will leverage user data and behavioral insights to identify churn patterns, design high-impact lifecycle journeys, and collaborate closely with product, marketing, and support teams to improve overall user experience and loyalty. Key Responsibilities - Own end-to-end retention and lifecycle strategy across onboarding, engagement, renewals, and reactivation to improve retention, loyalty, and lifetime value - Analyze user behavior, cohorts, and churn signals to identify at-risk segments and convert insights into actionable retention initiatives - Design, execute, and optimize multi-channel lifecycle campaigns across WhatsApp, Email, SMS, and CRM platforms, including experimentation and personalization - Track and report key retention KPIs such as churn, renewal rate, LTV, and engagement, using dashboards and insights to drive continuous improvement Requirements: - 5+ years of experience in retention or lifecycle marketing for consumer brands (preferably wellness, consumer tech, or lifestyle) - Strong analytical skills with proven experience using data to reduce churn or improve engagement - Strong ownership, problem-solving, and execution skills

Delhi NCR

Gurgaon/Gurugram

Retention Marketing Manager - Wellness 

Job Description for Retention Marketing Manager - Wellness  in Hirepedia in  Delhi NCR Gurgaon/Gurugram for (4-10) years of experience. Apply Now!