Mastech Digital - Retail Practice Head - Analytics & Artificial Intelligence

Description:

About the Role : Industry Principal (Retail) - Data & AI

Location: Chennai / Bangalore / Hyderabad

Vertical: CCR (Consumer, Retail & CPG)

Experience: ~20 years

We are looking for a senior Retail Industry Principal who brings deep domain experience in core retail and has a strong track record of applying Data & AI to solve real business problems.

This role will anchor strategic client conversations, shape solution themes, and guide delivery teams on retail-focused data, analytics, and AI programs.

Key Responsibilities:

- Act as the industry SME for Retail within the CCR vertical.

- Lead client discussions on retail transformation, data modernization, AI/MLdriven use cases, and analytics-led value creation.

- Shape solution narratives across merchandising, supply chain, store operations, customer experience, and omni-channel engagement.

- Drive thought leadership in emerging areas such as demand sensing, digital store operations, dynamic pricing & promotions, and customer 360.

- Partner with Data Engineering, Analytics, and AI teams to design high-impact solutions for global retail clients.

- Bring strong understanding of retail systems, enterprise data flows, and business processes to guide design and execution.

- Support go-to-market pursuits, proposal development, and client workshops.

Must-Have Experience:

- 15-20 years of total experience with significant tenure in core Retail organizations

- Proven experience combining business domain expertise with Data, Analytics, and AI.

- Hands-on understanding of retail data ecosystems, cloud data platforms, analytics architectures, and AI/ML applications.

Deep knowledge in at least 3-4 of the following areas:

- Dynamic pricing & promotions

- Demand sensing & forecasting

- Customer 360 and customer analytics

- Omni-channel targeting & personalization

- Store operations optimization

- Merchandising or supply chain analytics

Ideal Candidate Profile:

- First and foremost an industry thinker with strong business-process depth in retail.

- Comfortable translating retail problems into Data & AIled solution constructs.

- Strong storyteller with the ability to simplify technical concepts for business leaders.

- Experience influencing C-level stakeholders.

- Prior consulting exposure or client-facing experience is a plus