About: - Qualification: MBA or equivalent post- graduation - Team leadership experience of minimum 4- 5 years - Should have 8+ years' experience, and minimum 1 year managing branch operations - Should have collaborative work style to engage with peers & colleagues across the company - Should have excellent communication skills along with strong presentation and data analytics skills - Knowledge of regulatory guidelines and norms Good communication (both verbal and written) - Ability to manage complex client situations - Ability to manage risk and uncertainty for self and team within a dynamic priority- setting environment - Ability to handle pressure and meet deadlinesTo Ensure SLA Delivery for each process - To Ensure quality of files processed by the Operations team are within the specified guidelines - Achieve Service to Sales Numbers /Service Related TAT - Ensure all customer complaints and issues are resolved by maintaining high service standards. - Ensuring Compliance Integrity within the area/region - To Support all New Initiatives functional Projects of the Function - Compliance of sanction and disbursement conditions. - Process & Initiatives Training of own team & channel - Quality Management in terms of Audit, Compliance and Hind sighting - Disbursal Authorization - PDD Management - Review branch operations report and track exceptional transactions. - Handle internal and external audit processes and attend audit queries immediately - Ensure that all customer service officers are adequately trained on the products, processes and various policies of the bank - Effectively manage the location Operations and Service team and guide team members - Ensure the provision of ongoing training and that all employees are suitably skilled and qualified for their roles

Chennai

Hyderabad

Retail Branch Operations Manager - NBFC 

Job Description for Retail Branch Operations Manager - NBFC  in Binary Star SearchX in  Chennai Hyderabad for (8-15) years of experience. Apply Now!