About The Role:

The Sales Capability Manager is responsible to support the sales capability programs in the region/branches assigned as per the business requirements.

The incumbent will have to work as part of a multi-functional team and this involves collaboration with the internal team and external stakeholders.

Job Responsibilities:

- Identification of training needs and support in developing relevant modules, activities, and tools to ensure a consistent and professional approach across with the aim of increasing standards of sales performance.

- Monitoring sales KPIs dashboard (DSP, Pipeline etc) and work with branches to improve on sales KPIs.

- Fully implement sales performance assessment tools and sales capability initiatives.

- Work closely with Branch Managers to improve their ability to manage & support sales teams in the field and their ability to manage performance in their area of responsibility.

- Delivery of country specific sales activities to ensure consistency & continuous improvement of sales performance standards.

- This includes supporting Rentokil PCI Sales Academy Programs.

- Work closely with the local HR team in the recruitment process as needed.

- This is to ensure that the calibre of salespeople joining the sales team is consistently high and that new recruits possess the appropriate competencies at the right levels.

- This includes the recruitment of CSEs.

- Active participation & contribution to business strategy development & deployment and in measuring the progress of these strategies.

- Monitors sales team progress against these initiatives and provides feedback to the business/leadership team as and when required.

Key Result Areas:

- Support Sales Capability development plan/programs with an objective of improving CSE performance.

- Delivery of Sales Capability Workshop as per the plan.

- Branch visit/Field visit with CSE's/SMs at Branch to understand the requirement for capability Development.

- Review of CSE, BM on weekly basis to improve sales pipeline and sales performance and develop understanding of sales team in interpretation of data.

- Develop understanding of GM & DM in interpretation of DSP, Pipeline, sales matrix, sales dashboard for them to take necessary corrective action.

- Deliver improvement in sales productivity year-on-year.

Requirements:

Competencies (Skills essential to the role):

- Knowledge & experience in organisational effectiveness and sales management implementing best practices.

- Excellent interpersonal skills and a collaborative management style.

- A demonstrated commitment to high professional ethical standards and a diverse workplace.

- Excellent stakeholder management, open to direction and Collaborative work style and commitment to get the job done.

- Ability to challenge and debate issues of importance to the organisation.

- Ability to look at situations from several points of view.

- Problem solving.

- Ability to work independently.

Education:

Position Requirements: Bachelor's degree (or equivalent) with an MBA.

Experience:

- 8-12 years of overall experience in Sales and Sales Capability roles.

- Minimum 5 Years Of Experience In Stakeholder Management.

- 4-8 years of experience in FMCG sales; prior experience managing training teams is a plus.

Core Competencies:

- Proven track record in hardcore sales with strong business acumen.

- Excellent communication skills (verbal and written) in English and local languages.

- Strong content creation, presentation, and training capabilities.

- Highly proficient in Microsoft Office (Excel, PowerPoint, Word).

- Effective stakeholder engagement and management skills.

- Ability to analyze sales data and prepare actionable insights.

- Comfortable with traveling as per business requirements.

Personal Attributes:

Results-driven, proactive, and collaborative.

Ability to handle cross-functional teams and drive alignment across stakeholders.

Strong organizational, planning, and multitasking skills.

Location: Based in Mumbai, willing to travel as required.

Benefits:

Our values lie at the core of our mission and vision.

We believe that it's our people who make our company what it is.

We believe in:

Safety.

Integrity.

Innovation.

Learning & Development.

Open & Transparent.