Renault Nissan Technology & Business Centre India - Area Sales Manager

Relevant Experience: Similar position in Channel Sales business with OEMs ; minimum 5 - 9 yrs of Field Experience

Qualifications: Degree in Mechanical / Automobile Engineering

Job Purpose:

- Improve Renault's Market Share, Profitability & Brand Success in India by managing the Dealerships and pushing Wholesale & Retail business volumes.

Roles & Responsibilities:

1. Territory Sales Volumes:

- Efficient Management Of Renault India Commercial Budgets.

- Implementation of Commercial Activity Campaigns.

- Manage the New model launches at the dealership-end.

- Ensure achievement of dealer-wise wholesale targets.

2. Market Share (based on TIV):

- Study the Competitor efforts and strategies (in the relevant territory) closely - pass on the relevant info to H. teams.

- Provide feedback on the efficiency of dealer programmes.

- Micro-level monitoring of dealership-marketing-activities (local).

- Work closely with Marketing to improve Brand Visibility in the territory.

3. Customer Retention:

- Keep close watch on the Lost Customer Database maintained by the dealership.

- Investigate (conduct RCA) for Enquiries which have not converted into Bookings.

- Strengthen the 'Referral program' at the dealership-end.

- Implement steps to improve the CX (Customer Experience) at the dealer-network.

- Ensure that dealer staff are trained in line with RIPL guidelines.

4. Dealer Relationship Management:

- Assist the Business Manager on issue relating to dealer financial performance.

- To follow the management of Dealer stocks and to ensure that actions are being taken to control ageing and stock turn.

- To build a professional and motivational relationship with the Sales Consultants team.

- Achievement of quality and profit objectives for your Dealers.