Manager - Interior Design Services : Swadesh ( Reliance Retail Limited) Purpose of the Role: - To support overall business, sales and of the IDS Business - To coordinate internally with respective functional teams to ensure progress and timely execution - Overview of all IDS projects, monitoring progress of orders and communication with all stake holders, project management - Business development and Lead Generation via Footfall & Associations Key Activities that are a part of the Role: - Understand client needs and convert into brief that addresses all of the client's requirements - To work with designers, sourcing and artisans to come up with innovative ideas for client - To ensure customer satisfaction by ensuring communication updates are shared on a regular basis - Calling, developing and maintaining excellent relationships with potential and existing clients - both B2C and B2B - Initiating contacts with new architects and developers - Relationship building with HNI clients, architects, interior designers and stylists - Work with varied cohorts to develop opportunities to get more leads and enquiries for IDS - Ensuring the VM & Styling quotient of the store - Oversee all IDS projects to ensure service, innovation and quality assurance - Work with respective functions to ensure the project is managed seamlessly pre service to post delivery - Designers, sourcing, category, commercial, quality, D&L - Maintain ledger of all orders and enquiries with regular updates for each order on weekly basis; segregate orders into cold, warm and hot leads and tackle each one accordingly - Coordinate with partner architect firm on all projects that are being collaborated together - Represent Swadesh at events to promote IDS services and get new clients/ enquiries - Work with online team to take forward enquiries received for templatized and bespoke customizations - Learn and upgrade oneself on various crafts and craft processes Outcomes & KPIs: - Brand sales (% of the AOP) - Gross margin - Tie -ups with architects/ Interior design firms - Conversion of leads - Customer NPS Organization: The Manager/ designer IDS is an independent resource reporting to the Head of IDS. & Unit Head Competencies: Functional: - Passion for and affinity to hand made and craft sector - Marketing and business development skills - Articulate with an ability and confidence to deal with high end clients - Working knowledge of space and floor planning, use of colour, texture, materials and treatments - Aesthetics towards product categories & styling Behavioural: - Exceptional ability to motivate and influence key contacts and decision makers - Excellent verbal, written and presentation skills required - Result Orientation - Multitasking - Interpersonal skills - Organized and ability to prioritize

Mumbai

Reliance Industries Limited - Manager - Interior Design Services - Swadesh 

Job Description for Reliance Industries Limited - Manager - Interior Design Services - Swadesh  in Reliance Retail Limited in  Mumbai for (6-10) years of experience. Apply Now!