Relationship Manager - Business Banking Group

Description:

Role Overview:

- The Relationship Manager (RM) will be responsible for acquiring, managing, and growing relationships with small and medium-sized enterprises (SMEs) and emerging corporates.

- The RM will deliver customized financial solutions, ensure portfolio profitability, and maintain high service standards while adhering to risk and compliance guidelines.

Key Responsibilities:

1. Business Development:

- Acquire new clients for business banking through direct sourcing, referrals, and market intelligence.

- Identify potential business opportunities and structure appropriate financial solutions.

- Achieve business targets across liabilities, assets, and revenue products.

2. Relationship Management:

- Manage and deepen existing client relationships to increase wallet share and cross-sell opportunities.

- Provide clients with tailored banking solutions including working capital, term loans, trade finance, and treasury products.

- Maintain regular client engagement to ensure satisfaction and timely resolution of issues.

3. Credit & Risk Management:

- Conduct detailed financial analysis and credit assessment of clients.

- Prepare and present credit proposals in line with internal policies and risk appetite.

- Monitor portfolio quality and proactively manage early warning signals.

4. Coordination & Compliance:

- Work closely with credit, operations, and product teams to ensure seamless service delivery.

- Ensure all transactions comply with internal policies, regulatory, and KYC/AML norms.