Relationship Manager - Business Banking

Description:

- About the job

- Develops new and expands existing High Net worth Customer relationships for liabilities and commercial assets.

- Ensures high levels of customer service orientation and application of bank policy.

- Cross sells existing bank products to customers.

- Informs customers of new products or product enhancements to further expand the banking relationship.

- Plans and conducts special sales initiatives and events for prospective and existing clients.

- Coordinates with other group companies to provide seamless access to other products.

- Maintains complete relationship record for assigned customer accounts.

- Tracks customer complaints/queries and turnaround times for customer satisfaction.

Qualifications & Skills:

- Bachelors degree in Finance, Business Administration, or related field (Masters degree preferred).

- 26 years of experience in banking, wealth management, or HNW client servicing.

- Strong knowledge of banking products (liabilities, commercial assets, investments).

- Excellent communication, relationship-building, and negotiation skills.

- Customer-focused mindset with the ability to handle high-value clients.

- Proven track record in sales, cross-selling, and revenue generation