Position: Relationship Manager

Reports To: Director & Business Head (Supply Chain Finance)

Location: Mumbai/ Pune / Chennai

No. of positions & years of experience: 8 to 15 years

Qualification: Graduate/Postgraduate in Marketing/Finance

Job Description

Key Responsibilities / Accountabilities:

1. Act as the primary point of contact for clients, owning the end-to-end lifecycle from sourcing to disbursement and monitoring.

2. Strong client sourcing and origination mindset including analytical mindset with proficiency in tools such as Excel, Power BI or similar are preferred.

3. Utilization management of the existing clients and new client acquisition to be part of key deliverables.

4. Maintain and expand relationships with mid-to-large corporates, increasing program participation.

5. Ensure end-to-end delivery of projects including account setup, invoicing, dashboards, reporting, and communication.

6. Provide necessary training & handholding to clients.

Essential Experience:

1. Candidate should have experience in Banking/Financing domain, preferably in SCF Business, and eager to explore beyond traditional banking and enter new age financial market.

2. Manage all client concerns and queries efficiently, offering proactive and creative solutions.

3. Coordinate with internal and client-side stakeholders for seamless program execution.

4. Ensure growth in book size by extracting Vendor database from Anchors, onboarding the suppliers, and increase the utilization of limits.

5. Work in co-ordination with various internal stake holders such as Credit, Operations, CMOG, Legal & Compliance Teams and ensure satisfactory resolution of client's queries and quality customer service.

6. Maintaining Portfolio Hygiene and ensuring overall Portfolio health. Manage and service existing portfolio of SCF clients including renewal and enhancement of limits.

7. Drive business growth by identifying and acquiring potential clients through from various sectors via self-sourcing, targeted market strategies, and referral networks along with the best in class in-house digital enabled suite.

8. Responsible for deal origination, structuring, relationship building, sanction & disbursements of SCF products to large/medium corporate clients having a turnover of more than 500 crores.

9. Understand client's business model, payment cycle, vendor & sales management operations and provide them with the right kind of structured SCF solution.

10. Developing and managing relationships with CFO/Treasury Heads of large corporates and exploring financing opportunities with them with respect to SCF business.

Tech / Tool Skills:

1. Sound knowledge of MS word, Excel and Power point.

2. Good financial knowledge with understanding of Balance sheet and P&L.

3. Digital B2B Lending

Required Behavioural Competencies:

1. Good interpersonal and relationship management skills.

2. Networking and Influencing skills

3. Written and Verbal Communication Skills

4. Time Management

5. Analytical bent of mind

6. Organized and ability to handle stressful situations with ease