Regional Operations Manager

Description:

Role & responsibilities:

- Manage and supervise operations across multiple regions and retail outlets.

- Drive sales performance, profitability, and operational efficiency.

- Ensure achievement of regional business targets and KPIs.

- Monitor store operations, compliance, and SOP implementation.

- Lead and mentor Area Operations Managers and Store Managers.

- Conduct regular operational audits and performance reviews.

- Ensure effective inventory management and stock control.

- Coordinate with merchandising, warehouse, HR, finance, and supply chain teams.

- Analyze sales reports, operational data, and market trends.

- Implement strategies to improve productivity and customer experience.

- Ensure strong visual merchandising and brand standards across stores.

- Handle escalations, operational issues, and crisis management.

- Support expansion plans and new store openings.

- Ensure compliance with company policies and local regulations.

Required Qualifications

Preferred candidate profile:

- Bachelors degree in Business Administration, Retail Management, or related field.

- MBA preferred.

- Minimum 8-11 years of experience in retail operations.

- Minimum 35 years of experience managing multiple regions/stores.

- Strong leadership and team management skills.

- Excellent analytical, communication, and decision-making abilities.

- Proficiency in MS Office and retail ERP systems.