Regional Operations Manager

Description:

Job Title: Regional Operations Manager

Experience: 10 to 12 years

Location: Dehradun

Reports to: Zonal Operations Manager

Responsibilities:

- Managing and coordinating Operational Activities of the Region

- Drive Regional team to achieve assigned regional targets

- Review & expand assessment compatible Nodes Infrastructure in the Region

- Build strong relationship with partners

- Review and ensure Policy Compliance

- Manage cost

- Presentation/Meetings with the Clients/Partners

- Reviewing and reporting on daily/weekly/monthly Performance

- Reviewing measures to achieve performance targets

- Attending conferences, events, and meetings as per the schedule

- Resolve operational and other technical issues in the Region

- Maintain communication with Delivery, Sales and Admin teams on regular basis

- Lead the planning and delivery of effective, efficient, and sustainable operations across the Region

- Ensure that delivery is in line with budgets and key performance indicators

- Monitor, coach, support, motivate and develop team members

- Manage risk for all the services in the region on an on-going basis, giving early insight into any issues

- Ensure that all service delivery is within and compliant with relevant regulatory frameworks and contract requirements

Requirements:

- Around 10 years of experience in Operations/Business/Service Delivery

- Good hands-on experience of Microsoft office (XL, PPT and Word etc)

- Strong communication skills (Ability to communicate in Telugu will be added advantage)

- Strong analytical skills

- Able to travel 70% 80% of the time

- Ability to work with cross functional teams

- Attention to Detail

- Self-motivated and ready to work extended hours

- Enthusiastic and pleasant personality

- Quick Learner

Skills Needed:

- Strong People Management & Team Building Skills

- Good written and verbal communications

- Strong Interpersonal Skills

- Strong Presentation Skills

- Strong Analytical skills