Regional Manager/Deputy General Manager - Market Collections/Debt Management Services - NBFC

Preference for local Vijayawada / AP candidates- fluent in Telugu, English and Hindi

Work Experience: 10 + years of experience

Domain (Preferable) Financial Services/Banking/FMCG/NBFC

Key Responsibilities:

Market Collection - Debt Management Services.

- Responsible for the collections performance on various collection parameters such as Arrear resolution, Bucket wise resolutions including the Roll forward rates, Loan loss provisioning, Collection costs, Penal interest collection for the assigned State/s.

- Managing the collections through team of ACMs/CO's.

- Traveling to all the locations within the state on monthly basis to review the performance of each field location.

- Ensuring smooth execution of the various strategies/drives planned by HO/RO for day-to-day collection performance improvement. Designing ground level plans for executing the team strategies.

- Periodic performance review of the ACMs / CO's & keeping close control to ensure the achievement of allocated collection targets.

- Periodic monitoring of the field capacity as per the Avg. Collection Ratio (ACR) and Monthly review of the state, location, agency performance, acting against the low performer ACMs, COs, DMAs (off rolls) & agencies. Identifying & suggesting new agencies / DMAs for collection &evaluation before empanelment of these agencies.

- Ensuring that the ACMs conduct periodic billing & processing of the pay-outs for their agencies / DMAs as per the approved pay out grids &maintaining the data of various collection costs incurred.

- Monitoring the liquidation of eligible repo assets and ensuring that the team below collects payment for approved for sale cases.

Key Performance Indicators

- Achieving the target allocated for the hub

- Reducing the flow rate to the next buckets

- Managing the ACMs & maintaining their performance

- Managing the agencies & monitoring their performance