Role Purpose:
The Regional Head Wealth Management will be responsible for driving the overall business growth and profitability of the assigned region, managing Wealth Managers / Cluster Heads, acquiring and retaining HNI & UHNI clients, strengthening distribution channels and ensuring achievement of regional revenue and business targets.
Business Development & Strategy:
- Develop and execute the strategic business plan for Wealth Management in the assigned region.
- Drive regional business growth, revenue, market share and profitability.
- Achieve monthly, quarterly and annual business targets.
- Develop cost-effective distribution models to accelerate business growth.
- Expand DSA, referral, corporate and other distribution channels.
- Monitor acquisition cost and improve channel productivity.
- Identify new markets, client segments and business opportunities.
HNI / UHNI Client Management:
- Lead acquisition, retention and relationship management of HNI and UHNI clients.
- Supervise Wealth Managers in acquiring and managing high-value clients.
- Develop strong relationships with clients, family offices, corporates and other affluent segments.
- Participate in key client meetings and support Wealth Managers in closing large opportunities.
- Ensure appropriate customer profiling and solution-based product recommendations.
- Drive customer satisfaction, retention and wallet share.
Investment & Wealth Solutions:
- Promote a comprehensive range of wealth solutions based on client objectives, risk profile and investment horizon.
- Work closely with Investment Product Specialists and research teams.
- Ensure effective cross-selling and penetration across products such as Mutual Funds, PMS, Alternative Investment Funds, Bonds, Fixed Deposits, Insurance / Protection products, NPS, Structured / Alternative investment solutions, and Real Estate.
- Ensure portfolio reviews and appropriate asset allocation for clients.
Team Management:
- Lead and manage Cluster Heads, Wealth Managers and Relationship Managers across the region.
- Recruit, train, mentor and develop high-performing teams.
- Set individual and team targets and monitor performance.
- Conduct regular performance reviews and implement corrective action plans.
- Build a strong talent pipeline and succession plan.
- Control attrition and improve employee productivity.
Performance & MIS:
- Monitor business performance, revenue, productivity and client acquisition metrics.
- Review regional MIS and identify performance gaps.
- Develop business forecasts and action plans.
- Track manpower productivity and optimise team structures.
- Ensure adequate MIS and reporting mechanisms are available across the region.
Risk & Compliance:
- Ensure adherence to regulatory requirements, internal policies and ethical standards.
- Implement effective risk management practices across the region.
- Monitor operational and business risks and take appropriate corrective measures.
- Ensure wealth managers follow appropriate client profiling, suitability and documentation processes.
Key Performance Indicators:
- Regional revenue and profitability
- AUM / business growth
- HNI & UHNI client acquisition
- Client retention and wallet share
- New client acquisition
- Team productivity
- Wealth Manager / RM productivity
- Product penetration and cross-sell
- Market share
- Cost of acquisition
- Customer satisfaction
- Employee retention
- Compliance and portfolio quality
Candidate Profile:
- Graduate / Postgraduate from a reputed institution; MBA/PGDM preferred.
- 10 - 12 years of experience in Wealth Management / Private Banking / Investment Management / Financial Services.
- Strong experience in managing HNI / UHNI clients.
- Proven experience in leading Wealth Managers, RMs, Cluster Heads or regional teams.
- Strong understanding of investment products and financial markets.
- Experience in acquiring and managing affluent client portfolios.
- Strong business development and relationship management skills.
- Ability to build distribution networks and strategic partnerships.
- Excellent leadership, communication, negotiation and presentation skills.
- AMFI / NISM / IRDA certification preferred.
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