Regional Head - Retail Sales - Real Estate

Description:

Job Title: Regional Head Core Retail Sales (NCR)

Location: Bangalore

Reports To: National Sales Director

Age Limit: Up to 42 years

Education: MBA from Tier 1 or Tier 2 Institutes (IIMs, ISB, XLRI, SPJIMR, MDI, FMS, NMIMS, etc.)

Job Summary:

- The Regional Head Core Retail Sales (Delhi NCR) will be responsible for driving SME sales across managing the entire NCR regions revenue, P&L, team leadership, and strategic growth.

- This role demands strong business acumen, deep customer understanding, and the ability to lead high-performing sales teams.

- The ideal candidate will have hands-on experience in SME / mid-market / core retail sales, with a proven track record of scaling revenue and delivering results in competitive markets.

Key Responsibilities:

1. SME Sales & Account Leadership

- Own and deliver revenue, profitability, and growth for the North region

- Develop and execute sales strategies aligned with organizational objectives.

- Drive acquisition, expansion, and retention of SME customers across sectors.

- Identify new business opportunities and enable systematic cross-sell and up-sell.

2. Client Relationship Management

- Build and maintain deep client relationships with SME and mid-market customers.

- Ensure customer satisfaction, service quality, and repeat business.

- Act as the escalation point to resolve key client issues promptly and effectively.

3. Team Leadership

- Lead and manage a team of ZBHs / Area Sales Leaders across North India.

- Set clear performance KPIs and track delivery of monthly and quarterly sales targets.

- Coach, mentor, and motivate teams to ensure high productivity and ownership.

- Foster a culture of accountability, customer focus, and execution excellence.

4. Sales Enablement & Execution

- Work closely with Marketing, Product, Finance, and Operations to deliver differentiated SME solutions.

- Conduct periodic business reviews with internal leadership and regional teams.

- Monitor pipeline health, forecasts, and CRM hygiene to ensure accuracy in reporting.

- Drive rigorous execution of sales processes, proposal management, and deal closures.

5. Market Intelligence & Insights

- Track competitor activities, market movements, pricing trends, and customer behavior.

- Share insights with product/leadership teams to support innovation and solution building.

- Identify high-potential markets, customer segments, and growth pockets within the North.

Qualifications:

- MBA from Tier 1 or Tier 2 institute (mandatory).

- 12-15 years of experience in SME / B2B / Retail Sales.

- Minimum 5 years of leadership experience managing large regional teams.

- Strong proven experience in achieving revenue targets and managing P&L at regional scale.

- Excellent negotiation, stakeholder management, and analytical skills.

Preferred Attributes:

- Strong communication and presentation skills.

- High ownership mindset and entrepreneurial approach.

- Ability to lead multi-city teams and drive execution in fast-paced environments.

- Willingness to travel extensively across No India.

- Demonstrated success in building scalable sales frameworks and high-performing teams