Job Title: Regional Retail Head - South Region

Function: Retail Operations, Expansion, Team Management

About Us:

We're building a next-generation jewellery brand for modern India lab-grown, gender-inclusive, and occasion-first. This is not just another D2C label; we're reimagining how jewellery fits into everyday life.

The brand is in its early phase, with full freedom to build systems from scratch, shape category behavior, and create a business that lasts. We're setting up for scale thoughtfully, sustainably, and with a strong foundation.

Job Summary:

As our Regional Retail Head - South Region, you will lead retail operations, expansion, and team building across the South Region to achieve ambitious growth targets and establish strong market presence.

This is a 0 - 1 role. You'll be responsible for building retail presence from scratch, achieving specific footprint and revenue targets, and creating scalable systems. The role is both strategic and execution-heavy, perfect for someone who thrives in building businesses and wants full ownership.

Responsibilities:

1. Retail Expansion & Footprint Development:

- Achieve regional retail footprint targets and revenue goals as per expansion roadmap

- Develop comprehensive expansion strategy based on pincode-level market research

- Lead end-to-end store launch process including site selection, fitouts, and activation

- Ensure timely store openings as per company timeline and launch schedules

2. Sales Performance & Optimization:

- Drive footfall optimization and conversion rate improvement to meet sales targets

- Monitor and improve key metrics including ASP (Average Selling Price) and AOV (Average Order Value)

- Collaborate with marketing and merchandising teams to optimize store performance

- Manage regional P&L and ensure profitable operations across all locations

3. Team Building & Operations:

- Build and onboard regional retail team to execute short-term and long-term objectives

- Recruit, train, and manage retail store teams across multiple locations

- Define clear operational ownership among team members for smooth operations

- Establish and manage customer service operations for in-store satisfaction

4. Market Intelligence & Strategy:

- Conduct market research and competitive analysis for strategic insights

- Identify growth opportunities and market trends in the South Region

- Provide regional performance reports and recommendations to leadership

- Adapt national strategies to local market requirements

Requirements:

- 7-8 years in retail operations or regional management roles at premium consumer brands

- Experience in luxury/premium categories (jewellery, watches, fashion, or accessories)

- Proven track record of achieving retail expansion and revenue targets

- Strong understanding of South Indian markets and consumer behavior

- Ability to build and lead high-performing retail teams

How We Work (Culture Fit)

- This role starts hands-on. You'll be the first regional hire building stores, hiring teams, and creating systems yourself. Later, you'll scale and lead larger operations.

- We don't micromanage. You'll have full responsibility for your region and the trust to lead it your way.

- We keep things honest and straightforward. That means sharing what's working, what's not, and solving problems together with no drama, no politics.

- You won't just be executing tasks, you'll be part of big decisions. We'll expect you to bring market insights, ask questions, and help shape how we grow regionally.

- We want this to be a place where you can do great work, keep learning, and enjoy showing up every day.