Regional Head - Digital/Inside Sales - D2C

We are hiring a Regional Head Digital / Inside Sales for a high-growth consumer-facing organization. The role will lead a large-scale digital and inside sales function, owning the complete customer journey from lead generation and engagement to conversion and revenue realization.

We are looking for a sales leader who has built and managed high-volume D2C / digital sales funnels, with strong experience in virtual selling, inside sales, team leadership and conversion optimization.

Key Responsibilities:

- Own the end-to-end digital/inside sales funnel, from lead engagement to closure.

- Lead and manage a large team of inside sales professionals responsible for calling, counselling and converting leads.

- Drive sales through virtual/online interactions, demos and counselling-led selling.

- Own key funnel metrics including lead-to-connect, connect-to-demo, demo-to-conversion and overall revenue conversion.

- Identify funnel leakages and implement corrective actions to improve conversion rates, productivity and revenue.

- Build strong sales processes, review mechanisms and performance dashboards.

- Drive team productivity through sales coaching, performance management and capability building.

- Work closely with Marketing and other stakeholders to improve lead quality, funnel efficiency and CAC/conversion economics.

- Take ownership of regional/business targets and ensure consistent achievement of revenue and conversion goals.

- Develop scalable sales processes suited to a high-volume, digitally driven consumer business.

Ideal Candidate Profile:

- 8-14 years of overall sales experience with significant exposure to Digital Sales / Inside Sales / Virtual Sales.

- Strong experience in D2C or high-volume consumer sales.

- Proven experience managing large inside-sales teams.

- Experience owning the complete lead-to-conversion funnel rather than only a specific stage of the sales process.

- Strong understanding of funnel metrics, conversion levers, productivity and sales analytics.

- Experience in online counselling, virtual demos or consultative inside sales will be highly relevant.

- Should be comfortable operating in a high-growth, target-driven environment.

- Strong people leadership, execution orientation and data-driven decision-making skills.