Regional Head - Core Retail Sales - South

Location: Bengalore

Reports To: National Sales Director

Age Limit: Up to 42 years

Education: MBA from Tier 1 or Tier 2 Institute (IIMs, ISB, XLRI, SPJIMR, MDI, FMS, NMIMS, etc.)

Job Summary

The Regional Head Key Account Management will be responsible for leading and managing strategic key accounts / mid enterprise accounts across India. This South Pan-India role demands strong client relationship management, revenue ownership, strategic growth planning, and leadership of enterprise sales The ideal candidate will be a high-impact leader capable of driving business transformation, customer success, and scalable growth.

Key Responsibilities:

Strategic Account Leadership

- Develop and execute a national key account strategy in alignment with organizational goals.

- Own P&L for key accounts across India.

- Identify new business opportunities within existing key accounts and drive cross-sell/up-sell initiatives.

Client Relationship Management

- Build and nurture CXO-level relationships with strategic clients across sectors.

- Ensure high customer satisfaction and long-term retention.

- Act as an escalation point for key clients and resolve issues effectively.

Team Leadership

- Lead, coach, and manage a team of Regional/Area KAMs across geographies.

- Set performance KPIs and ensure delivery of team goals.

- Foster a culture of ownership, excellence, and continuous improvement.

Sales Enablement & Execution

- Collaborate with marketing, operations, product, and finance teams to develop client-specific solutions.

- Monitor account performance metrics and ensure alignment with revenue targets.

- Present periodic business reviews to internal leadership and clients.

Market Intelligence

- Track competitor activities, pricing strategies, and market trends.

- Share customer insights with product and innovation teams for solution development.

Qualifications:

- MBA (Tier 1 or Tier 2 institute) is mandatory.

- Minimum 1215 years of experience in B2B/Enterprise Sales or Retail Sales

- At least 5 years in a leadership role managing a national or large regional portfolio.

- Proven success in handling enterprise-level accounts

- Strong negotiation, stakeholder management, and analytical skills.

Preferred Attributes:

- Excellent communication and presentation skills.

- Willingness to travel extensively across India.

- High ownership mindset and entrepreneurial attitude.

- Demonstrated success in building scalable account management frameworks.

Compensation:

Best in industry includes fixed + performance-based variable