Regional Business Manager - Housing Finance

Description:

Position: Regional Business Manager DST & DSA.

Industry: NBFC / HFC Affordable Housing.

Location: Thane.

Scope : he will manage Entire Mumbai.

Total Work Experience: 20+ years.

Industry & Experience Preference:.

- Strong background in Affordable Housing Finance / Housing Loans / Mortgage.

- Experience from established NBFCs or HFCs.

- Deep understanding of the Mumbai market.

Key Skills & Expertise Required:

- Strong command over DST & DSA channel management.

- Ability to drive business volume in affordable housing loans.

- Proven track record of scaling channels across the region.

- Team management and leadership capabilities.

- Strong relationship management with channel partners.

- Compliance awareness related to housing finance.

Job Responsibilities:

Channel & Market Management:

- Manage and expand the DST & DSA network across Mumbai with strong focus on productivity.

- Build and maintain builder relationships and manage the process.

- Recruit, train, and manage channel partners and DST employees.

- Plan and execute local campaigns and marketing activities for sustained lead generation.

- Strong capability to drive direct sourcing from the market.

Business Growth & Customer Management:

- Achieve and exceed regional business targets for affordable housing loans.

- Advise customers on their mortgage/loan requirements ensuring proper product fitment.

- Demonstrate strong understanding of customer business models, income patterns, and documentation.

- Ensure prompt resolution of customer queries and complaints to maintain customer satisfaction.

Risk, Compliance & Portfolio Quality:

- Assess and comprehend risk inherent to customer segments; coordinate with credit teams.

- Maintain deep knowledge of internal processes, credit policies, and regulatory norms.

- Ensure quality sourcing aligned with internal policy & guidelines.

- Support collections for assigned delinquent customers and ensure portfolio quality.

- Ensure strong governance across preand post-disbursement activities.

Leadership & Performance:

- Lead the team and ensure efficient cross-functional coordination.

- Strengthen the regions presence through strategic initiatives and expansion of channel ecosystem.

- Prioritize tasks effectively and maintain performance even under pressure.

- Display strong communication skills, empathy, and customer-centric behaviour.

Product Mix / Ticket Size:

- Product Focus: Affordable Housing Loans & LAP (if applicable).

- Ticket Size: Up to 25 to 30 Lakhs.

Additional Notes:

- Preference for candidates with stable tenure and strong Mumbai market connections.

- Must have handled midlarge volume affordable housing business.

- We dont require candidate who manage 5-6 branch in Mumbai.