Description:

Role Summary

We are seeking a high-impact Business Development Manager to drive enterprise seller acquisition and revenue growth on a B2B platform.

The role involves onboarding selling and buying partners, managing key enterprise accounts, improving customer experience, and building long-term, value-driven relationships with sellers and buyers.

Key Responsibilities

Enterprise Seller Acquisition & Growth

- Acquire and onboard enterprise sellers by developing a deep understanding of their business needs and objectives.

- Own revenue and acquisition targets for assigned enterprise accounts.

- Identify high-potential sellers, unique product selections, and growth opportunities to expand platform value.

Account Management & Relationship Building

- Build and nurture long-term relationships with enterprise sellers and buyers.

- Expand existing accounts by continuously proposing solutions aligned with seller and customer objectives.

- Act as a trusted advisor to sellers, ensuring sustained engagement and retention.

Partner Onboarding & Enablement

- Assist selling and buying partners with smooth onboarding and platform adoption.

- Ensure sellers are trained on processes, policies, and tools to enable successful participation.

- Monitor seller performance metrics and drive improvements where required.

Customer & Seller Experience

- Identify, manage, and execute projects aimed at improving seller and buyer experience.

- Proactively resolve issues, escalations, and complaints to maintain trust and satisfaction.

- Work cross-functionally with internal teams (operations, product, tech, finance) and external stakeholders.

Sales Operations & Process Adherence

- Ensure adherence to internal sales processes across the end-to-end sales lifecycle.

- Track account health, pipeline, and performance metrics to ensure targets are met.

- Provide regular reporting and insights on account progress, risks, and opportunities.

Preferred Candidate Profile

Experience & Background

- 5-9 years of experience in Business Development, Sales, or Account Management, including team handling exposure.

- Prior experience in B2B E-commerce, B2B Aggregators/Marketplaces, Metals, or Industrial sectors is strongly preferred.

- Proven track record of acquiring and managing enterprise or large B2B accounts.

Skills & Competencies

- Strong interpersonal, negotiation, and persuasion skills.

- Ability to build consensus, influence stakeholders, and work collaboratively across teams.

- Highly organized with the ability to manage multiple projects simultaneously.

- Comfortable working in a fast-paced, target-driven environment.

- Go-getter mindset with strong ownership and accountability.

Technical & Other Requirements

- Basic working knowledge of MS Office and documentation/reporting tools.

- Willingness and flexibility to travel across India as required