Role Overview: Recruitment/Account Manager - Recruitment (India Market).

Location : Noida Sector 63, India.

We are seeking an experienced and strategically-minded Delivery Manager - Recruitment to spearhead our end-to-end recruitment operations across diverse domains within the Indian market.

You will be responsible for leading and mentoring a team of recruiters, driving process excellence, ensuring robust SLA performance, and championing continuous operational improvement.

This role requires close collaboration with Account Managers, Directors, VPs, and CXO-level stakeholders, both internal and client-facing.

Key Responsibilities:

Recruitment Delivery Leadership:

- Lead the entire recruitment lifecycle for roles within the Indian market - from strategic sourcing and meticulous screening to conducting interviews, negotiating offers, and facilitating seamless onboarding.

- Partner closely with internal hiring stakeholders and account leads to deeply understand role requirements and expectations, ensuring alignment on candidate profiles.

Team Leadership & Talent Nurturing:

- Mentor, guide, and empower a team of dedicated recruiters, fostering a high-performance, results-driven culture.

- Define clear, measurable targets and manage critical SLA KPIs, including but not limited to time-to-fill, interview-to-offer ratio, fill rate, and diversity outcomes.

- Implement effective coaching strategies to enhance individual and team capabilities.

Process Optimization & Compliance Adherence:

- Refine, standardize, and implement best-in-class Standard Operating Procedures (SOPs) for recruitment activities tailored to the Indian context.

- Champion the integrity and optimal usage of our Applicant Tracking System (ATS) across the team.

- Ensure all recruitment practices strictly adhere to relevant Indian labor laws, compliance standards, and internal quality benchmarks.

Performance Management & Strategic MIS Reporting:

- Rigorously track and analyze key performance indicators (KPIs) such as time-to-hire, cost-per-hire, offer acceptance rate, and submission-to-hire ratios.

- Identify trends, pinpoint potential bottlenecks, and provide actionable, data-driven insights to senior stakeholders for informed decision-making.

- Prepare comprehensive Management Information System (MIS) reports.

Resource & Capacity Planning:

- Accurately forecast hiring demand across various domains within India.

- Strategically plan recruitment bandwidth and efficiently manage activity peaks through astute prioritization and optimal resource allocation to meet aggressive hiring targets.

Stakeholder & Vendor Relationship Management:

- Cultivate and maintain strong, trusted relationships with a diverse range of internal clients, including senior leadership, HR business partners, and hiring teams.

- Effectively manage and nurture relationships with external partners and vendors (e.g , job portals, recruitment agencies) to scale recruitment operations efficiently within the Indian market.

Required Qualifications:

- 5-8 years of progressive experience in talent acquisition, with a minimum of 2 years in a leadership role overseeing or directly delivering full-cycle recruitment operations.

- Demonstrated strong domain expertise across IT, Non-IT, or cross-functional roles prevalent in the Indian job market.

- Experience in Contract and contract to hire must have with IT Service Companies and MNC.

- Proven excellence in stakeholder management, encompassing interactions with senior leadership and key clients.

- Hands-on, practical experience with Applicant Tracking System (ATS) platforms and a strong understanding of recruitment analytics.

- Exceptional communication skills (both verbal and written), with the ability to articulate strategies clearly.

- A strategic planner with a keen eye for quality, consistently focused on achieving and exceeding Service Level Agreements (SLAs) within dynamic and fast-paced timelines.

- Familiarity with the nuances of the Indian recruitment and staffing landscape is must have.\\