Free meal

Cafeteria

Health insurance

Job/Soft skill training

Professional degree assistance

Child care facility

Annual leaves

Rewards & recognition

Paternity leaves

Recreational activities

Mobile bill reimbursements

Joining goodies

Maternity leaves

Gifts on festivals

Stock options

Life insurance

Razorpay Reviews by Employees

Senior Associate

Software Engineer

Junior Analyst

Analyst

Software Developer

Senior Analyst

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Software Development Engineer

Associate Manager

Senior Manager

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Risk Analyst

Product Manager

Team Lead

Product Development Engineer

Technical Consultant

Territory Manager

Manager

Senior Territory Manager

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Software Development Engineer 1

Technical Account Manager

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Key Account Manager

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Associate

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Customer Success Manager

Regional Manager

Job Profile: The key accounts team manages marquee clients. Your role encompasses the following: - Building and maintaining relationships with clients and key personnel within customer companies. - Conducting business reviews to ensure clients are satisfied with their products and services. - Cross Selling and Up-selling to the client base and growing the account to achieve the portfolio quota - Attending meetings with clients to build relationships with existing accounts. - Achieving client relationship targets and KPI's as set by the team lead. - Liaising with internal departments to ensure client needs are fulfilled effectively - Escalating and resolving areas of concern as raised by clients. - Carrying out client satisfaction surveys and reviews. - Monitoring company performance against service level agreements and flagging potential issues. - Updating the CRM for any change with regard to a client Skills Required: - Knowledge of customer service practices - Technical aptitude and ability to learn tech software - Strong interpersonal skills and an ability to build rapport with customers - Previous sales/customer service/account management experience - Organised approach to work - Hardworking with strong work ethics Experience Required: - Overall 3+ years in key account management - Candidates with payment gateway experience will be preferred

Mumbai

 Razorpay - Assistant Manager/Manager - Key Accounts  

Job Description for  Razorpay - Assistant Manager/Manager - Key Accounts   in Razorpay in  Mumbai for (3-7) years of experience. Apply Now!

Razorpay - Assistant Manager/Manager - Key Accounts   | iimjobs.com