Raniwala 1881 - General Manager - B2B & Business Operations

Key Responsibilities:

1. B2B Business Management:

- Lead the complete B2B business, including BDMs, Sales, Collections, Corporate Sales and Exports.

- Drive revenue growth, profitability, client acquisition and business expansion.

- Set targets, monitor performance and ensure achievement of sales and collection goals.

- Manage key client relationships, credit control and outstanding collections.

2. Factory & Manufacturing Coordination:

- Work closely with GM - Factory on production planning, capacity utilisation and manufacturing efficiency.

- Participate in decisions related to production costs, wastage, productivity and factory P&L.

- Identify bottlenecks and drive cost optimisation and process improvements.

3. Management Director's Office (MDO):

- Head the MDO and work closely with the Managing Director on strategic projects.

- Drive ERP, automation, MIS and systems improvement initiatives.

- Monitor business KPIs, track management decisions and ensure timely execution.

- Identify operational gaps and implement organisation-wide improvements.

Candidate Requirements:

- Minimum 8+ years of experience in the jewellery industry (mandatory).

- Experience in jewellery manufacturing and B2B business preferred.

- Strong exposure to B2B sales, business development and collections.

- Understanding of exports, production processes and manufacturing costs.

- Experience in business operations and cross-functional team management.

- Strong understanding of P&L, profitability and financial performance.

- Working knowledge of ERP, MIS and process improvement.

- Excellent leadership, decision-making, analytical and execution skills.