Description:
Company Description:
R1 RCM is a leader in healthcare revenue management, leveraging over 20 years of expertise to transform and optimize the entire revenue cycle.
With a pioneering approach, R1 developed the first Healthcare Revenue Operating System, combining automation, AI, and human expertise to deliver efficient and effective solutions.
Partnering with over 1,000 providers, including 95 of the top 100 U.S. health systems, R1 executes more than 270 million payer transactions annually.
This scale enables the company to deliver unparalleled insights and unlock significant long-term value for healthcare organizations.
Visit our website to learn more about how R1 RCM is advancing healthcare revenue management.
Role Description:
- This full-time, on-site role is based in Indore and seeks an Associate Operations Manager to oversee daily operational functions.
- Responsibilities include managing team performance, ensuring operational compliance with organizational standards, driving process improvement initiatives, analyzing workflow efficiencies, and achieving key performance metrics.
- The Associate Operations Manager will also engage in staff development by providing mentorship, feedback, and training, while maintaining collaboration across departments to support organizational goals.
Required Skillset:
- 6+ years of background in AR and denial management aspects of revenue cycle management.
- Preference will be given if have hospital AR experience.
- 2+ years of People Management experience leading or supervising billers.
- Must possess strong working knowledge of CPT, ICD10, Denials, Appeals, & Correspondence, AR and Denial Management.
- Demonstrate ability in managing projects with multi-disciplinary teams, with exceptional relationship-building skills.
- Ability to effectively speak with providers, employees, and all levels of staff within the company.
- Practical work experience desired in client relations, implementation and support, and process planning and improvement.
- Proficient in Microsoft Office (Excel, Word, PowerPoint, Outlook).
- Strong work ethic and professional communication.
- Be organized, ahead of schedule, communicative, and accountable.
- In short, own your role entirely, while being open to critiques, suggestions, and new ideas.
- Strong attention to detail and keep a constant eye out for opportunities to improve efficiency.
- Be passionate about customer service.
- You love helping people, and you constantly strive to deliver great solutions.
- Have experience with hospital billing and Meditech software will be given preference.
- Ability to adapt to changing priorities and handle multiple tasks simultaneously.
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